Sales Appointment Coordinator

Pinnacle Home Improvement Company LLC; Nashville (TN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) match

Job summary

Pinnacle Home Improvement Company LLC is seeking a Sales Appointment Coordinator to drive in-home appointments for exterior remodeling projects. You will engage homeowners by phone, qualify leads, and schedule high-quality appointments for our elite sales team.

The role emphasizes a structured sales process, coaching, and a performance-driven culture. Training is provided, with flexible full-time and part-time schedules, and a strong earning potential through commissions and bonuses.

Qualifications

• Experience in sales, call center, lead generation, or high-volume customer engagement.
• Strong communication skills with the ability to build trust over the phone.
• Confidence, competitiveness, and a results-driven mindset.
• Coachability and willingness to follow a proven system and script.
• Ability to work in a fast-paced, performance-driven environment.
• Strong organizational skills and attention to detail in CRM tracking.

Responsibilities

• Engage with homeowners through outbound and inbound calls to generate interest.
• Qualify leads and schedule high-quality, in-home appointments for the sales team.
• Build rapport quickly and position value in a concise, compelling way.
• Follow and execute our structured call process and scripting with consistency.
• Handle objections confidently and maintain control of the conversation.
• Accurately track all activity and outcomes in CRM (Lead Perfection or similar).
• Identify high-value opportunities and maximize appointment quality.
• Collaborate with the sales team to ensure strong appointment conversion.
• Continuously improve performance through coaching and feedback.

Skills

Sales experience

Call center

Lead generation

Strong communication

Coachability

CRM tracking

Tools

Lead Perfection CRM

CRM systems

Job description

Sales Appointment Coordinator

Sales Appointment Coordinator:Exterior Home Remodeling

At Pinnacle, we are building more than a company, we are building a standard. Our vision is centered on delivering meaningful impact for our customers and communities while raising the bar on performance, integrity, and innovation.

What Sets This Role Apart

• Structured, paid training designed to build confidence and skill quickly
• Mastery of our proven Pinnacle lead generation and qualification system
• A high-performance environment with clear expectations and real-time coaching
• Direct impact on revenue by fueling our elite in-home sales team
• A competitive, team-driven culture focused on winning together

What We Offer

• Top performers earn $75,000+ per year with uncapped earning potential
• Hourly base pay plus bonuses, and incentives
• Weekly, monthly, and quarterly performance incentives
• Full transparency into performance metrics and earnings
• Paid training and ongoing development
• Flexible full-time and part-time schedules
• Benefits including health, dental, vision, PTO, and 401(k) match

What You Will Do

• Engage with homeowners through outbound and inbound calls to generate interest
• Qualify leads and schedule high-quality, in-home appointments for the sales team
• Build rapport quickly and position value in a concise, compelling way
• Follow and execute our structured call process and scripting with consistency
• Handle objections confidently and maintain control of the conversation
• Accurately track all activity and outcomes in CRM (Lead Perfection or similar)
• Identify high-value opportunities and maximize appointment quality
• Collaborate with the sales team to ensure strong appointment conversion
• Continuously improve performance through coaching and feedback

What You Bring

• Experience in sales, call center, lead generation, or high-volume customer engagement
• Strong communication skills with the ability to build trust quickly over the phone
• Confidence, competitiveness, and a results-driven mindset
• Coachability and willingness to follow a proven system and script
• Ability to work in a fast-paced, performance-driven environment
• Strong organizational skills and attention to detail in CRM tracking
• High energy, resilience, and a desire to win

Additional Details

• Schedule: Must have flexibility across weekdays, evenings, and weekends based on business needs
• Full-Time Schedule Example: Monday–Thursday: 7:00 AM – 6:30 PM Friday: 7:00 AM – 3:00 PM Saturday: 8:00 AM – 3:00 PM Sunday: 11:30 AM – 6:00 PM (Alternating weekend schedule or consistent weekend preference options available)

If you are looking for a role where your effort directly drives your income, your performance is measured and rewarded, and your growth is supported every step of the way, Pinnacle is the place to build your career.