Sales Application Engineer-Switchboards

FTI; Menasha (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Industry-leading benefits

Job summary

Faith Technologies Inc. (FTI) is looking for a Sales Application Engineer to join the Product Sales team based in Menasha, WI, Olathe, KS, or remote. You will be the primary technical expert for sales, guiding customers throughout project lifecycles and improving processes. Required qualifications include a Bachelor's degree and 3–5+ years of experience in technical roles. The position offers industry-leading benefits and career growth opportunities.

Qualifications

• 3–5+ years with technical products and customer projects.
• Experience in sales support or application engineering.
• Must be authorized to work in the U.S.

Responsibilities

• Serve as the primary technical expert for sales teams.
• Guide customers through project lifecycles.
• Develop processes to improve efficiency in technical sales support.
• Review quotes for technical accuracy and compliance.
• Ensure accurate product configuration and documentation.
• Collaborate with engineering and product management.
• Maintain deep knowledge of product lines.

Skills

Technical sales support

Customer consultation

Process development and improvement

Product knowledge

Education

Bachelor's degree in Engineering, Business, Construction Management

Job description

Faith Technologies Inc. (FTI) is seeking a Sales Application Engineer to join our Product Sales team. The position may be based in Menasha, WI; Olathe, KS (Kansas City metro); or remote (nationwide), depending on experience and business needs.

In this highly visible role, you will be the go‑to expert and dedicated champion for the assigned product line(s). You will partner directly with our Engineering, Business Development and Sales teams, acting as their primary technical resource during both the pre‑sales and post‑sales phases. When customers have complex application questions, require project troubleshooting, or need specialized guidance on how to properly integrate our technology into their systems, you are the consultative expert they will rely on.

Minimum Requirements

• Education: Bachelor's degree in Engineering, Business, Construction Management, or related field preferred.
• Experience: 3–5+ years with technical products and customer projects, including roles in sales support, application engineering, or product specialization within manufacturing.
• Authorization: Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).

Key Responsibilities

• Technical Sales Support: Serve as the primary technical expert, partnering with sales teams to support customer engagement, specify appropriate solutions, and help close opportunities.
• Customer Consultation: Guide customers through project lifecycles by providing technical expertise and recommendations to ensure products are applied effectively and meet project requirements.
• Process Development & Continuous Improvement: Develop, document, and refine processes to improve efficiency, accuracy, and scalability across technical sales support and application engineering activities. Identify gaps, recommend improvements, and implement best practices to enhance team performance and customer outcomes.
• Technical Quotation Review: Review quotes for technical accuracy, code compliance, and alignment with customer requirements, ensuring solutions meet specifications and organizational standards.
• Data Integrity & System Management: Ensure accurate product configuration and documentation. Maintain and support configurator rules, driving consistency and reliability in product data and system outputs.
• Cross‑Functional Collaboration: Partner with engineering, product management, and operations teams to align on product capabilities, resolve technical challenges, and support continuous product improvement.
• Product & Application Expertise: Maintain deep knowledge of product lines, including features, specifications, and application requirements, to provide informed recommendations and training to internal teams and customers.
• Performs other related duties as required and assigned.

Benefits

We provide industry‑leading benefits as an investment in the lives of team members and their families. Full details of our benefits package are available to regular/full‑time team members. Join us to begin, grow, and succeed here.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.