Sales and Operations Coordinator

Elevate Fence Partners; Mableton (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Elevate Fence Partners in Mableton, GA, seeks a detail-focused Sales and Operations Coordinator to support customers, vendors, and staff. The role blends sales support with day-to-day operations to ensure accurate orders and timely service delivery.

The right candidate will handle inquiries, schedule estimates, and assist with invoicing while maintaining a customer-first attitude across internal and external stakeholders.

Qualifications

• Experience delivering strong customer service in a fast-paced environment.
• Ability to support sales and coordinate operations across multiple teams.
• Comfort with handling inquiries, orders and basic invoicing tasks.

Responsibilities

• Answer sales and operations calls and own customer needs.
• Assist customers with installation questions and new sales.
• Assist walk-in customers with service and over-the-counter sales.
• Set appointments for estimates and generate work orders.
• Follow up with customers after job completion to ensure satisfaction.
• Assist with outbound sales and email invoicing as needed.

Skills

Customer service

Sales support

Operations coordination

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

Sales and Operations Coordinator

Elevate Fence Partners Mableton, Georgia, United States

About this position

Allied Fence prides ourselves on our exceptional reputation for providing top-tier fencing services in Metro Atlanta. With over 70 years of experience, our company is built on a foundation of expertise, professionalism, and a steadfast commitment to customer satisfaction. We offer an extensive range of fencing products and expert installation services, including custom-made fences to suit any need. With one of the largest fencing inventories in Metro Atlanta and two convenient showroom locations, we provide our customers with unparalleled selection and convenience. Our creative design capabilities and flawless installation expertise set us apart as industry leaders for residential and commercial fencing solutions. We have served thousands of satisfied customers, and look forward to serving thousands more!

The Sales and Operations Coordinator supports the location by working with customers, vendors, and employees to provide operational and sales services. The Sales and Operations Coordinator supports sales as needed, anything from over the counter sales to following up with customers. The Sales and Operations Coordinator is a true multi-tasker who works in many facets while completing operations tasks and providing customer service to internal and external customers. They work cooperatively with the other members of the team to ensure orders are placed correctly and the customer gets exactly what they need. This position requires a customer service attitude for both internal and external customers.

Responsibilities Include, but are not Limited to:

• Answer sales and operational calls, assisting ortaking ownership of all customer needs.
• Assist customers with installation questions and any customer service needs as well as new sale needs.
• Assist walk-in customers with customer service and over the counter sales.
• Set appointments with customers for estimates.
• Generate and assist in processing work orders.
• Follow up with customers post job completion to ensure satisfaction and obtain reviews.
• Complete outbound sales calls as directed.
• Email final invoicing. Assist accounting as needed.
• Assist outside sales representatives as requested.
• Assist with project execution tasks such as answering questions around administration, installation or invoicing.
• Handle customers’ inquiries/requests in a timely manner.
• Communicates frequently with the customer.

What credentials do you need? Proven high performance results, the right personality for our culture and the perseverance to make the customer happy nomatter how hard it gets. That is all.