Sales and Operations Coordinator- Fence Industry Experience Required

Elevate Fence Partners; Bloomington (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

PTO

Medical benefits

Dental benefits

Vision benefits

401(k) plan with company match

Job summary

Elevate Fence Partners is looking for a Sales and Operations Coordinator in Bloomington, Illinois, to manage customer interactions and subcontractor scheduling effectively. The role is pivotal in ensuring projects are completed on time and meet quality standards.

The ideal candidate will have exceptional communication skills, a detail-oriented mindset, and the ability to work in a dynamic, fast-paced environment. Benefits include paid holidays, PTO, medical, dental, vision, and a 401(k) plan with company match.

Qualifications

• Must be highly motivated and able to work in a fast-paced environment.
• Excellent verbal and written communication skills are essential.
• Proficient in MS Word, PowerPoint, Excel, and Outlook.

Responsibilities

• Coordinate installation dates with customers and crews.
• Maintain project timelines and track progress.
• Communicate any schedule changes to all involved parties.

Skills

Customer service attitude

Exceptional communication skills

Detail orientation

Time management

Proficient in MS Office

Job description

About this position

Quality, service, and integrity are the core values that founded Peerless Fence in 1961. While we have grown from our modest beginnings in Villa Park, IL as subcontractors installing commercial chain link fences, we continue to deliver on this promise today.

We are growing fast while changing and evolving every day–and we are seeking high energy, high initiative, adaptable individuals to grow with our company. We thrive on change and our ability to pivot quickly. Our employees are held to a high standard and an extremely important part of our team.

Summary

The Sales and Operations Coordinator is the primary contact for customers and crews and is responsible for scheduling installations with subcontractors and customers to ensure efficient operations and timely completions. Responsibilities include resolving scheduling conflicts and communicating changes to ensure all parties are informed. The Project Scheduler/Dispatcher ensures that targeted revenue goals are achieved.

Responsibilities

Responsibilities include but are not limited to:

• Contact customers to coordinate installation dates and update expectations on timeline.
• Review contract with customers and run through important day‑of‑install information expectations.
• Develop and maintain project timelines, coordinate resources, and track progress to ensure projects are completed on time and within budget.
• Adjust schedules and plans in response to unforeseen events or changing priorities.
• Notify utility companies (i.e., JULIE) of upcoming installations so that underground public utilities are marked in time for installation.
• Use internal CRM to record all communications, project tasks, and timeline adjustments.
• Keep up to date on village codes and inspection requirements.
• Assist with inventory control.
• Perform other related duties as assigned.
• Maintain a safe work environment.
• Perform job functions safely at all times.
• Participate in all safety meetings.
• Communicate all concerns or violations to appropriate manager(s) immediately.
• Use the proper Personal Protective Equipment when performing work duties.
• Disposes of waste properly.
• Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook.
• Demonstrate behaviors aligned with our Core Values at all times.
• Assist in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
• Perform other related duties as assigned.

Job Requirements

• Highly motivated operational professional that can operate within guidelines assigned.
• High energy with a customer service attitude is a must.
• Exceptional communication, presentation, and persuasion skills and positive professional attitude.
• Detail orientation and accuracy must be top notch.
• Proficient level of computer skills including MS Word, PowerPoint, Excel, and Outlook.
• Ability to manage various tasks simultaneously.
• Excellent time management skills.
• Able to work in a fast‑paced, entrepreneurial environment.
• Exceptional verbal and written communication skills.
• Possess decision‑making, problem‑resolution, and creative thinking skills.
• Able to multi‑task activities with shifting priorities.

What We Offer

Joining our team means becoming part of a growing organization that values its employees and invests in their future. Eligible full‑time employees receive a competitive benefits package including paid holidays, PTO, medical, dental, vision, disability, and voluntary life benefits, plus a 401(k) plan with company match and immediate vesting eligibility beginning the first of the month after hire. Additional voluntary benefits include critical illness and accident coverage, identity theft protection, legal aid, and pet insurance.

Why Join Us?

If you enjoy building, improving, and solving problems in a fast‑moving environment, you’ll likely thrive here. We’re looking for people who are adaptable, collaborative, and excited to grow alongside the business.