Customer-Focused Sales & Operations Specialist

Allied-Fence; Mableton (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Allied Fence, serving Metro Atlanta with 70+ years of experience, seeks a Sales and Operations Coordinator to support customers, vendors, and staff. This role blends sales assistance with operational tasks, from answering calls to processing work orders and final invoicing, ensuring accurate orders and exceptional service.

The ideal candidate thrives in a fast-paced environment, communicates effectively, and delivers a positive customer experience across in-store and field interactions.

Qualifications

• Proven track record of high performance and reliability.
• Right personality for a customer-focused culture.
• Perseverance to satisfy customers no matter how challenging the situation.

Responsibilities

• Answer sales and operations calls and take ownership of customer needs.
• Assist customers with installation questions and new sales needs.
• Assist walk-in customers with customer service and over-the-counter sales.
• Set appointments for estimates and generate processing work orders.
• Follow up with customers post job completion to ensure satisfaction and gather reviews.
• Email final invoicing and assist accounting as needed.
• Assist outside sales representatives and support project execution tasks.

Skills

Customer service

Multitasking

Communication

Sales support

Operational coordination

Job description

Allied Fence, serving Metro Atlanta with 70+ years of experience, seeks a Sales and Operations Coordinator to support customers, vendors, and staff. This role blends sales assistance with operational tasks, from answering calls to processing work orders and final invoicing, ensuring accurate orders and exceptional service.

The ideal candidate thrives in a fast-paced environment, communicates effectively, and delivers a positive customer experience across in-store and field interactions.