Sales and Leasing Consultant - Austin Subaru

Continental Automotive Group; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading automotive group as a Sales and Leasing Consultant in Austin. You will learn and master auto sales while providing a customer-centric buying experience. Enjoy paid training and a commission-based compensation structure, with a focus on customer needs and product knowledge.

Benefits

Comprehensive Benefits Program

Paid Sales Training

Qualifications

• Bilingual in English and Spanish is a plus.
• Prior sales experience not required, but customer service experience preferred.

Responsibilities

• Identify customer needs and match them with the correct vehicle.
• Assist customers at initial contact and provide professional follow-up.
• Maintain meticulous attention to detail in all paperwork.

Skills

Communication

Customer Focus

Listening Skills

Education

Customer Service Experience

Job description

Why work with Austin Subaru? If you have the drive and desire to build your career with a successful, innovative company, then you are in the right place. We provide intensive paid sales training for a customer-centric, transformational buying experience. We are a locally owned, family-operated company that has been named one of the best workplaces in Austin by the Chronicle and the Statesman, and we offer a comprehensive benefits program.

Summary of Position:

Austin Subaru Sales and Leasing Consultants will learn and master auto sales within a value creation sales experience, focused on customer needs while also learning and mastering Subaru product knowledge. Consultants will then guide customers through the purchase experience in a customer-advocating environment.

Job duties include but are not limited to:

1. Identify customer needs and buying motivations, match them with the correct vehicle, conduct product presentations, perform demonstration drives, and encourage purchase by overcoming obstacles and objections.
2. Continuously improve vehicle and process knowledge and educate customers on products and procedures.
3. Assist customers at initial contact, provide professional follow-up, and support after purchase.
4. Track customer interactions through meticulous input into the database. Follow up via phone, email, and document all communication.
5. Develop understanding of vehicle financing and confidently present financing options to customers.
6. Maintain meticulous attention to detail in all paperwork, including purchase agreements, appraisal information, credit applications, and other documentation.
7. Adhere strictly to all local, state, and federal reporting guidelines.

Employee Requirements:

1. Bilingual in English and Spanish is a plus.
2. Education: Prior sales experience is not required, but customer service experience is preferred.
3. Skills/Aptitudes: Strong verbal and written communication, good listening skills, ability to follow instructions, punctuality, strong customer focus, and a growth mindset.
4. Miscellaneous: Valid driver’s license for at least 1 year, clean driving record, and minimum age of 18.
5. Growth mindset, emotional stability, team ability, and strong customer service focus.

Compensation:

1. Commission-based.
2. Paid training period at $20 per hour for up to 60 days.

Schedule:

1. Alternating shifts: 8:30 AM - 4:00 PM, 10:30 AM - 6:00 PM, and 12:00 PM - 7:00 PM.
2. Two days off per week, including Sunday and one weekday.

CAG is proud to be an equal opportunity employer, committed to diversity, equality, and inclusion. We encourage all qualified candidates to apply.