Account Development Manager - The Pittsburgh Paints Company

PPG Industries, Inc; Mason City (IA); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the coatings industry is seeking an Account Development Manager to drive sales growth through PPG Paints stores. The role involves developing strategies for existing accounts and identifying new sales opportunities while providing excellent customer service. This position allows for remote work and requires daily travel within the assigned territory.

Qualifications

• Minimum of three years' experience with excellent customer service skills.
• Willingness to travel daily within the assigned territory.

Responsibilities

• Provide outstanding customer service to existing accounts.
• Develop account planning strategies and identify sales opportunities.
• Utilize CRM tools to manage accounts and generate reports.

Skills

Customer Service

Sales

Education

High school diploma

Tools

CRM software

Job description

As an Account Development Manager, you will grow new sales through assigned PPG Paints stores, focusing on increasing existing business year-over-year and developing new accounts.

You will report to the Regional Manager and work remotely/on the road based in the Waterloo and Mason City, IA areas.

Responsibilities

1. Provide outstanding customer service to existing accounts by staying updated on current promotions, new products, and customer service practices to identify growth opportunities.
2. Develop account planning strategies, identify sales opportunities, and understand existing business segments.
3. Utilize Customer Relationship Management (CRM) tools to manage accounts, maintain call logs and contact information, and generate reports.
4. Collaborate with store managers and staff to meet customer needs.
5. Facilitate customer quotes to meet margin targets aligned with PPG pricing strategies.

Qualifications

• High school diploma, GED, or equivalent required.
• Minimum of three (3) years' experience with excellent customer service skills.
• Experience with CRM software preferred; coatings industry experience is a plus.
• Willingness to travel daily within the assigned territory; valid driver's license required.

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