Sales and Leasing Consultant - Austin Subaru

Austinsubaru; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Austin Subaru is seeking Sales and Leasing Consultants to provide a transformational buying experience. This role involves guiding customers through the purchase process, focusing on their needs while mastering Subaru product knowledge. The company offers extensive training and a comprehensive benefits program.

Benefits

Employer Paid Dental Insurance

Employer Paid Life Insurance

Employer Paid Medical Insurance

Employer Paid Telemedicine Access

Employer Paid Health Savings Account Contribution

Employer Paid Flu Vaccinations

401k Matching

Paid Time Off

Annual Christmas Bonus

Employee Discounts

Qualifications

• Strong verbal and written communication ability.
• Customer service experience preferred.

Responsibilities

• Identify customer needs and pair them with the correct vehicle.
• Assist customers at initial contact and follow up professionally.
• Track customer information meticulously.

Skills

Communication

Customer Service

Bilingual (English/Spanish)

Education

Customer Service Experience

Job description

Why work with Austin Subaru? If you have the drive and desire to build your career with a successful, innovative company, then you are in the right place. We provide intensive paid sales training for a customer-centric, transformational buying experience. We are a locally owned, family-operated company that has been named one of the best workplaces in Austin by the Chronicle and the Statesman, and we offer a comprehensive benefits program.

Summary of Position:

Austin Subaru Sales and Leasing Consultants will learn and master auto sales within a value-creation sales experience, focused on customer needs while also learning Subaru product knowledge. The consultant will guide customers through the purchase in a customer-advocating environment.

Job duties include but are not limited to:

1. Identify customer needs and motivations, match them with the correct vehicle, conduct product presentations, perform demonstration drives, and encourage purchase while overcoming objections.
2. Continuously improve vehicle and process knowledge and educate customers on products and procedures.
3. Assist customers during initial contact, follow up professionally, and support post-purchase engagement.
4. Accurately input customer information into the database and follow up via phone and email, documenting all communication.
5. Develop understanding of vehicle financing options and present them confidently to customers.
6. Maintain meticulous attention to detail in all paperwork, including purchase agreements, appraisal info, credit applications, and other documentation.
7. Adhere strictly to all local, state, and federal reporting guidelines.

Employee Requirements:

1. English/Spanish bilingualism is a plus.
2. Prior sales experience is not mandatory; customer service experience is preferred.
3. Strong verbal and written communication, active listening, ability to follow instructions, punctuality, customer focus, and a growth mindset are essential.
4. Must have held a valid driver’s license for at least 1 year with a clean driving record.
5. Must be at least 18 years old.
6. Growth mindset, emotional stability, team ability, and customer service orientation are required.

Compensation:

1. Commission-based.
2. Paid training at $20 per hour for up to 60 days.

Schedule:

1. Alternating shifts: 8:30 AM - 4:00 PM, 10:30 AM - 6:00 PM, and 12:00 PM - 7:00 PM.
2. Two days off per week, including Sunday and one weekday.

CAG is proud to be an equal opportunity employer. We are committed to a diverse, inclusive workplace, and our recruitment reflects this commitment. We seek individuals who care about providing a transformational environment where everyone has a voice and opportunities to succeed. Interested candidates are encouraged to apply.

Core Values:

Transformational Not Transactional - Be Transformational

1. We do what we say we're going to do.
2. We encourage and support each other.
3. We are committed to continuous growth.

Benefits

The Continental Automotive Group offers comprehensive benefits including dental, medical, life insurance, telemedicine, 401k matching, paid time off, bonuses, employee discounts, and more. We prioritize taking excellent care of our employees to ensure they provide excellent care to our clients.

For accommodations during the application process or questions about essential job functions, please contact [phone].