Sales and Event Coordinator - WV

SCH USA LLC; Spilt Rock (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

SCH USA LLC in Pennsylvania seeks a Sales and Events Coordinator to support catering, room bookings and event details. You will input reservations, assist in detailing rooms, and act as liaison between sales, catering and front desk.

The role requires 1-5 years hotel sales experience, a keen eye for detail and a proactive attitude to ensure guest satisfaction. The position offers a fast-paced environment with daily system updates and periodic trade show participation.

Qualifications

• 1-5 years hotel sales experience required
• Ability to adjust to consistently changing conditions; Guest satisfaction is paramount
• Desire to succeed, develop and learn the industry
• Strong attention to detail and ability to think quickly

Responsibilities

• Assist in detailing rooms and small meetings and events
• Input reservations and advance deposits; input rooming lists
• Block rooms for groups and VIP guests; coordinate with housekeeping on show rooms
• Balance and update sales systems daily; post catering revenue
• Assist front desk and answer phones; direct sell to reservations and walk-ins
• Attend trade shows and complete site inspections as needed
• Create sales kits, track commissions and provide sales support as needed

Skills

Sales

Hospitality

Detail Oriented

Quick Thinker

Optimistic

Job description

GENERAL JOB DESCRIPTIONThe Sales and Events Coordinator is responsible for clerical, administrative, selling, detailing and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.MAJOR DUTIES AND RESPONSIBILITIESAssist in detailing rooms only filesAssist in detailing small meetings and eventsAct as Event Liaison as directedWork with catering team on payments, distribution and communicationWork with accounting to process and collect paymentsInput reservations, collect advance depositsInput rooming listsBlock rooms as needed for groups and VIP guestsWork with housekeeping on show rooms for sales teamFiling as needed/create files as neededSTAR input Daily/weeklyAssist front desk team as neededAnswer phones/direct sell to all incoming reservations, walk-in guests as assignedPost catering revenue as directed by DOC / DOSBalance and update sales systems dailyBalance inventory dailyBEO distribution and resume distributionOrder banquet items and confirm via sales systemsCreate sales kits as neededAttend trade shows as neededCreate, track and process monthly commissionsParticipate in community events/local events as neededComplete site inspections as needed/Complete client visits as neededProvide sales support as neededOther assigned DutiesQUALIFICATIONS FOR THE JOBExperience:1-5 years hotel sales experience requiredAbility to adjust to consistently changing conditions, Guest Satisfaction of utmost importance, desire to succeed, develop and learn the industry.KEY COMPETENCIESSales, Hospitality, Detail Oriented, Quick Thinker, Optimistic