Sales and Event Coordinator - WV

Fort Pontchartrain; Lake Harmony (PA); On-site; USD 35,000 - 55,000; Full time

Job summary

Fort Pontchartrain is seeking a Sales and Events Coordinator to support clerical and administrative tasks for catering and sales operations. You will assist in detailing rooms, events, and showrooms while coordinating with catering, accounting, and housekeeping teams to ensure accurate payments and smooth events.

The role requires 1-5 years of hotel sales experience and a high school diploma, with a strong focus on guest satisfaction, adaptability, and a proactive attitude toward learning the

Qualifications

• 1-5 years hotel sales experience required.
• Ability to adjust to consistently changing conditions; guest satisfaction is paramount.
• Desire to succeed, develop and learn the hospitality industry.

Responsibilities

• Assist in detailing rooms and small meetings and events.
• Act as Event Liaison as directed.
• Collaborate with catering team on payments, distribution and communication.
• Work with accounting to process and collect payments.
• Input reservations and collect advance deposits.
• Input rooming lists and block rooms for groups and VIP guests.
• Coordinate with showrooms and housekeeping for sales needs.
• Provide sales support and complete site inspections as needed.

Skills

Sales

Hospitality

Detail Oriented

Quick Thinker

Optimistic

Education

High School

Job description

Job Details

Job Location: Lake Harmony, PA 18624

Position Type: Full Time

Education Level: High School

Job Category: Admin - Clerical

GENERAL JOB DESCRIPTION

The Sales and Events Coordinator is responsible for clerical, administrative, selling, detailing and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

MAJOR DUTIES AND RESPONSIBILITIES

• Assist in detailing rooms only files
• Assist in detailing small meetings and events
• Act as Event Liaison as directed
• Work with catering team on payments, distribution and communication
• Work with accounting to process and collect payments
• Input reservations, collect advance deposits
• Input rooming lists
• Block rooms as needed for groups and VIP guests
• Work with housekeeping on show rooms for sales team
• Filing as needed/create files as needed
• STAR input Daily/weekly
• Assist front desk team as needed
• Answer phones/direct sell to all incoming reservations, walk-in guests as assigned
• Post catering revenue as directed by DOC / DOS
• Balance and update sales systems daily
• Balance inventory daily
• BEO distribution and resume distribution
• Order banquet items and confirm via sales systems
• Create sales kits as needed
• Attend trade shows as needed
• Create, track and process monthly commissions
• Participate in community events/local events as needed
• Complete site inspections as needed/Complete client visits as needed
• Provide sales support as needed
• Other assigned Duties

Qualifications

Experience:

1-5 years hotel sales experience required

Ability to adjust to consistently changing conditions, Guest Satisfaction of utmost importance, desire to succeed, develop and learn the industry.

KEY COMPETENCIES

Sales, Hospitality, Detail Oriented, Quick Thinker, Optimistic