Sales & Marketing Coordinator

Washington-Duke-Inn-; Durham (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Medical benefits

Dental benefits

Vision benefits

Paid time off

Holiday pay

Employee meals

Onsite parking

Job summary

Washington-Duke-Inn- is seeking a capable Sales/Catering Administrative Assistant to support the Sales and Catering team with day-to-day administrative tasks, coordination of paperwork, and handling inquiries. Responsibilities include answering calls, preparing information kits, drafting contracts, and organizing travel and tradeshow support.

The role requires 2-4 years in catering, sales/service or event services, strong English communication, and proficiency with Word, Excel, and Delphi.

Qualifications

• 2-4 years of experience in catering, sales/service, event service management or related field.
• Proficient with Microsoft Word, Microsoft Excel, and Delphi.
• Strong English communication skills (written and spoken).

Responsibilities

• Support the Sales and Catering team with administrative tasks daily.
• Answer, screen, and qualify incoming Sales Department calls with a warm, professional greeting.

Skills

Administrative skills

Customer service

Time management

Tools

Microsoft Word

Microsoft Excel

Delphi

Job description

Report to work dressed in proper attire and on time following proper clock in/out procedure as outlined in the employee handbook.Always present a crisp and polished professional appearance as outlined in the appearance standards.Support the sales and catering team as needed, including administrative functions daily.Working knowledge of the product and familiarity with all sales office functions.Maintain the working knowledge of the filing system and coordination of the flow of paperwork.Working knowledge of the function of all other hotel departments and development of interdepartmental relationships with other departments.Compose as requested and prepare Sales and other delegated correspondence accurately and quickly. Proofread all other correspondence to be ready for review and signature.Coordinate distribution of all memos, correspondence, and other materials generated by the Sales and Catering Department.Answer, screen, and qualify all incoming phone calls for the Sales Department with a warm greeting and engaging conversation.Maintain an office supply inventory, order and organize supplies to avoid delays in production, while maintaining budget.Prioritize the daily workload accurately to successfully meet deadlines.Daily duties to include; reader board, packet review, packet distribution, resumes, menus, dietary cards, divisional weekly schedule, amenities, in house blocks, leads/turn down entries for catering, calling for guarantees, routing add ons, revised and late event orders, and maintaining banquet event order binder.Prepare and assemble sales information kits and information for current/potential clients.Type and distribute contracts and proposalsCoordinate all Sales travel and tradeshow supportAssist Executive Club Manager two days a week, specifically administrative support.Support and adhere to all hotel policies and procedures.Handle additional duties and responsibilities by the Sales team as needed.2-4 years’ experience in catering, sales/service, event service management or related field.Familiarity and superior skill with software programs, specific but not limited to; Microsoft Word, Microsoft Excel, and Delphi.Ability to prioritize workload and meet deadlines.Developed English skills both written and orally.BENEFITS401 (k)401 (k) MatchingMedical, Dental, and Vision benefits offeredAdditional Supplemental Coverages Offered - Short Term Disability, Long Term Disability, Critical IllnessPaid Time OffHoliday Pay for 8 holidays, Birthday payEmployee Assistance ProgramComplimentary Employee MealOnsite Parking