General Manager

Massage Envy; Metairie (LA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive salary plus bonuses and/ n

Medical, Vision and Dental plans with

Matching 401(k)

Paid time off

Employee referral bonus program

Employee Assistance Program

A flexible schedule for a better work–

In-depth product and service training

25%-50% off all products

Job summary

Massage Envy Old Metairie is seeking a capable manager to lead daily operations, drive memberships and retail sales, and coach a caring team to deliver an exceptional guest experience. You will guide deposits, inventory, and compliance while fostering a supportive, high-energy culture.

The role emphasizes coaching, performance reviews, and building strong relationships with members and staff to ensure consistent quality and growth.

Qualifications

• Management and/or sales experience in personal service environments preferred.
• Naturally lead, motivate and coach a team.
• Ability to handle tough conversations professionally.
• Able to foster a positive workplace culture and mission alignment.

Responsibilities

• Manage operational aspects: memberships, retail, deposits, inventory, and compliance.
• Set goals, prioritize tasks, and analyze performance for growth.
• Resolve customer challenges while maintaining a safe environment.
• Empower team with training, set expectations, and review performance.
• Build positive relationships with employees, members, and guests.

Skills

Leadership

Sales experience

Team coaching

Relationship building

Job description

Where Better Careers Begin! Massage Envy Old Metairie – 701 Metairie Road, Metairie, La. 70005

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Old Metairiefranchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive salary plus bonuses and commissions ($55,000-$60,000 annually)
• Medical, Vision and Dental plans with employer contribution
• Matching 401(k)
• Paid time off
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25%-50% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
• Must be a natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.