Sales and Customer Service Associate

Massage Envy; South Portland (ME); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive base pay of $20 per hour,

Bonuses and commissions

Paid time off

Employee referral bonus program

In-depth product and service training

Discounts on products

Zusammenfassung

Massage Envy South Portland, Maine is seeking a friendly team member to support guests on their wellness journey. You will learn and apply our Total Body Care approach while delivering outstanding service in a fast-paced retail and service environment.

This role offers a competitive base pay of $20 per hour plus bonuses and commissions, with full-time scheduling (32 hours/week) and weekend shifts. Benefits include PTO, an employee referral program, and comprehensive training to help you grow.

Qualifikationen

• Have previous retail or sales experience (preferred).
• Strong math and computer skills and the ability to multitask.
• Great people skills and can establish positive relationships with guests.
• Supporters of total body care with a general knowledge of massage and skin care services.

Aufgaben

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Kenntnisse

Retail experience

Math skills

People skills

Multitasking

Tools

POS system

Jobbeschreibung

Be Supported as You Pursue Your Career in Wellness

At Massage Envy South Portland, Maine, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $20 per hour bonuses, and commissions
• Paid time off for full & part time employees
• Employee referral bonus program
• In-depth product and service training
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

  Culture & Support:

  • Award programs (like Sales Associate of the Year)
  • Trained leadership that is invested in YOUR success
  • A caring, supportive community of other professionals that uplift each other and share knowledge

  Job Type & Schedule:

  • Full Time Position - 32 hours per week
  • Weekends a must!

  *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location