SALES AND CATERING COORDINATOR

The Crescent Hotels Group; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant team at a leading hospitality group where your contributions will shine! As part of the Sales & Catering Department, you will play a crucial role in creating exceptional experiences for our guests. Your responsibilities will include coordinating events, maximizing revenue opportunities, and ensuring high-level service throughout the entire event process. With a commitment to diversity and inclusion, this innovative firm fosters an environment where you can bring your true self to work and thrive in your career. If you have a passion for hospitality and enjoy working in a dynamic team setting, this is the perfect opportunity for you.

Benefits

Exceptional benefit plan

401K matching program

Flexible scheduling

Travel discounts

Qualifications

• 1+ year of experience in a similar position with strong communication skills.
• Ability to work flexible schedules and a passion for hospitality.

Responsibilities

• Assist in the efficient operation of the Sales & Catering Department.
• Coordinate events, manage banquet space, and maximize revenue opportunities.

Skills

Administrative Skills

Communication Skills

Customer Service Skills

Flexibility

Education

High School Diploma

Hospitality Management Degree

Tools

Computer Systems

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The 33 Seaport Hotel, New York City has an immediate opening for an energetic, outgoing and experienced individual to join us on our sales team. We are committed to provide you with:

• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide.

Here is what you will be doing each day:

In this role, you will be assisting in the overall efficient operation of the Sales & Catering Department and be responsible for the efficient and professional coordination of any assigned banquet, meeting or reception.

• Prepare all event documentation and coordinate with sales, hotel departments and customer to ensure consistent, high level service throughout pre-event, event and post event phases.
• Recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
• Act as liaison between field sales person and customer throughout the event process. Makes presence known to customer at all times during this process. Is available to solve problems and/or suggest alternatives to previous arrangements.
• Proactively identifies operational challenges associated with his/her event and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
• Manage banquet and meeting space for assigned groups.
• Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available space and materials such as booths. Assist sales staff in promoting hotel, developing leads and securing re-bookings.
• Access and input data into a computer system to generate account history reports.

Does this sound like you?

You have one year of experience in a similar position. You have excellent administrative, communication, customer service and computer skills. You have the ability to work a flexible schedule. You have a passion for the hospitality industry and providing our guests a memorable experience.

Our differences are what makes us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

For applicants who will be working in NYC, the anticipated compensation range for the position is $31.25 - $33.65 per hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities