Sales Ambassador

brobstongroup.com - Jobboard; Concord (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for Sales Ambassadors in Concord, NC to deliver exceptional in-store customer experiences. This role demands personalized styling, product knowledge, and attentive service to drive sales.

Sales Ambassadors will also support team objectives and contribute to store performance, while mentoring other staff. Strong communication and retail experience are essential, as is familiarity with digital tools.

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Qualifications

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication skills and ability to build positive relationships with customers and colleagues.
• Experience using digital selling tools and CRM systems preferred.

Responsibilities

• Provide exceptional customer service and product knowledge to clients.
• Strategize personal business growth through clienteling and outreach.
• Drive sales and support team sales plans and store initiatives.
• Coach Brand Ambassadors to improve customer experiences.

Skills

Sales experience

Strong communication skills

Customer relationship building

Digital selling tools

Tools

CRM systems

Job description

Summary

Sales Ambassadors deliver exceptional in-store customer experiences by providing personalized styling, product expertise, and attentive service to drive sales and build lasting client relationships. They leverage digital tools and clienteling to grow personal business, support team objectives, and serve as leaders within the store. This role is focused on executing brand standards, coaching peers, and contributing to store performance.

Responsibilities

• Provide exceptional customer service, product knowledge, and personalized styling recommendations to clients.
• Strategize and execute personal business growth through clienteling, outreach, and digital tools.
• Drive sales and meet individual KPIs while supporting team sales plans and store initiatives.
• Coach and mentor Brand Ambassadors to deliver customer-centr...

Requirements

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication skills and ability to build positive relationships with customers and colleagues.
• Ability to operate a register and be on foot for extended periods; ability to lift up to 30 lbs.
• Flexibility to work days, evenings, and weekends as business needs require.
• Experience using digital selling tools and CRM systems preferred.