Sales Ambassador

brobstongroup.com - Jobboard; Atlantic City (NJ); On-site; USD 28,000 - 45,000; Full time

Job summary

brobstongroup.com seeks a dedicated customer service professional based in Atlantic City, New Jersey. The role focuses on delivering personalized styling and exceptional customer service while driving sales performance.

As a key team player, you'll utilize CRM tools, coach brand ambassadors, and maintain store standards. Ideal candidates should have sales experience in retail, excellent communication skills, and flexible availability across days and weekends.

Qualifications

• Sales experience in high-volume or specialty retail environment preferred.
• Strong communication and relationship-building skills.
• Comfortable using digital tools and registers.

Responsibilities

• Deliver tailored customer service and styling recommendations.
• Drive sales to meet individual KPIs.
• Utilize CRM tools for customer data capture.
• Coach and guide Brand Ambassadors.
• Maintain store visual standards.
• Assist with community outreach and talent sourcing.

Skills

Customer service

Sales performance

Communication

Relationship-building

Digital tools

Job description

Summary

Deliver exceptional customer service and personalized styling on the sales floor while driving individual and team sales performance. Use clienteling and digital tools to build lasting client relationships and support store initiatives. This role supports coaching, visual standards, and talent sourcing to contribute to overall team success.

Responsibilities

• Deliver tailored customer service by understanding needs, showcasing product knowledge, and providing styling recommendations.
• Drive sales and meet or exceed individual KPIs and contribute to team sales plans.
• Utilize CRM and digital tools to capture customer data and support clienteling and outreach.
• Coach and guide Brand Ambassadors, support training, and provide feedback to management.
• Maintain store visual standards and execute merchandising guidelines.
• Participate in store initiatives, community outreach, and assist with sourcing and recruiting talent.
• Adapt selling approach for remote and in-person customers.

Requirements

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication and relationship-building skills.
• Comfortable operating a register and using digital tools; ability to stand and walk for extended periods.
• Ability to lift up to 30 lbs and maneuver around the sales floor.
• Flexible availability including days, evenings, and weekends.