Sales Ambassador

Brobston Group; Edinburgh (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Brobston Group in Indiana is seeking a Sales Ambassador who excels in personalized styling and product knowledge to create exceptional customer experiences and drive store sales.

You will build strong client relationships through CRM tools, digital clienteling, and proactive outreach while supporting a collaborative, high-performing team environment.

Qualifications

• Experience in a high-volume or luxury retail environment is preferred.
• Strong communication and relationship-building skills.
• Comfort using CRM tools and digital clienteling.

Responsibilities

• Provide personalized product recommendations and styling.
• Develop lasting client relationships through outreach and CRM.
• Meet or exceed sales goals and support team results.
• Coach colleagues and maintain store visuals.

Skills

CRM tools

Customer service

Sales targets

Styling advice

Tools

POS system

CRM platform

Job description

Summary

The Sales Ambassador creates exceptional customer experiences through personalized styling, product knowledge, and thoughtful clienteling. This role drives individual and team sales results while supporting an inclusive, high-performing store environment.

Responsibilities

• Understand customer needs and provide personalized product recommendations and styling.
• Build lasting client relationships through outreach, CRM tools, and digital clienteling.
• Meet or exceed sales goals and individual performance indicators while supporting team results.
• Coach colleagues, maintain visual standards, and contribute to store initiatives and a positive work environment.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Strong communication skills and the ability to build positive relationships with customers and colleagues.
• Ability to use digital tools, operate a register, and work on the sales floor for extended periods.
• Ability to lift up to 30 pounds and work a flexible schedule, including days, evenings, and weekends.