Sales Ambassador

brobstongroup.com - Jobboard; Auburn Hills (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking Sales Ambassadors in Auburn Hills, Michigan. In this role, you'll deliver exceptional client experiences by showcasing product knowledge and offering personalized styling. You’ll support store performance and foster long-term relationships with clients, which serves as an entry point to management opportunities.

The ideal candidate will have sales experience in retail, strong communication skills, and a willingness to work flexible hours. Responsibilities include driving sales through clienteling and ensuring store visual standards.

Qualifications

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication and interpersonal skills.
• Experience using digital tools for selling and clienteling preferred.

Responsibilities

• Provide exceptional customer service and personalized styling recommendations.
• Build and maintain client relationships using CRM tools.
• Support team sales goals and contribute to performance plans.

Skills

Sales experience

Communication skills

Interpersonal skills

Job description

Summary

Sales Ambassadors deliver exceptional client experiences on the retail floor by showcasing product knowledge, offering personalized styling, and fostering long-term client relationships. This role supports store performance through clienteling, digital tools, and collaborative teamwork, and serves as an entry point to future management opportunities.

Responsibilities

• Provide exceptional customer service and personalized styling recommendations to drive sales and client satisfaction.
• Build and maintain client relationships using CRM tools and outreach strategies to support clienteling efforts.
• Support team sales goals and contribute to monthly, quarterly, and annual performance plans.
• Coach and guide Brand Ambassadors to deliver customer-centric behaviors and relationship-building skills.
• Maintain store visual standards and merchandising according to company guidelines.
• Participate in store initiatives, training, community outreach, and talent sourcing activities.

Requirements

• Sales experience in a high-volume or specialty retail environment preferred.
• Strong communication and interpersonal skills with an ability to build rapport with customers and colleagues.
• Comfortable standing, walking, and operating a register for extended periods; ability to lift up to 30 lbs.
• Willingness to work a flexible schedule including days, evenings, and weekends.
• Experience using digital tools for selling and clienteling is preferred.