Sales (Air Freight Industry)

IntelliPro; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

IntelliPro is seeking an experienced Air Freight Sales professional to drive business development and customer growth in the Chicago market, coordinating international air freight solutions and monitoring market trends to support sales strategy. You will develop new business, manage existing accounts, and work with operations teams and airline partners to ensure effective execution from quote to shipment.

The ideal candidate has hands-on air freight experience, strong negotiation skills, and a

Qualifications

• 2+ years of experience in air freight, freight forwarding, logistics sales, or business development.
• Strong understanding of international air freight processes, including rate inquiries, AWB documentation, cargo tracking, and security requirements.
• Familiarity with the Chicago-area air freight market and ORD operations.
• Strong sales, negotiation, customer relationship management, and business development skills.
• Ability to collaborate effectively with operations teams, airline partners, customers, and other stakeholders.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Develop new business through phone, email, networking events, in-person visits, and other sales channels, managing the complete sales cycle from initial prospecting through closing.
• Maintain and strengthen relationships with existing customers through regular communication, business reviews, and follow-up to understand customer needs, resolve issues, and improve customer satisfaction and retention.
• Collaborate closely with internal operations teams and airline partners to coordinate international air freight shipments and ensure effective execution throughout the shipping process.
• Support air freight activities including rate inquiries, AWB processing, shipment tracking, and coordination of time-sensitive or specialized cargo such as high-value goods, dangerous goods, and e-commerce shipments.
• Monitor air freight market developments in the Chicago area and surrounding ORD market, including airline capacity and market trends, and provide timely insights to support sales strategy.
• Maintain accurate sales and customer activity records and provide relevant market and business updates to internal stakeholders.

Skills

Air Freight Knowledge

Sales & Business Development

Customer Relationship Management

Negotiation & Closing

Cross-functional Collaboration

Job description

We are seeking an experienced Air Freight Sales professional to drive business development and customer growth in the Chicago market. This position will focus on developing new customers, managing existing accounts, coordinating international air freight solutions, and monitoring market trends to support sales strategy. The ideal candidate has hands‑on air freight industry experience, strong business development capabilities, and a solid understanding of international air cargo operations.

Responsibilities:

• Develop new business through phone, email, networking events, in‑person visits, and other sales channels, managing the complete sales cycle from initial prospecting through closing.
• Maintain and strengthen relationships with existing customers through regular communication, business reviews, and follow‑up to understand customer needs, resolve issues, and improve customer satisfaction and retention.
• Collaborate closely with internal operations teams and airline partners to coordinate international air freight shipments and ensure effective execution throughout the shipping process.
• Support air freight activities including rate inquiries, Air Waybill (AWB) processing, shipment tracking, and coordination of time‑sensitive or specialized cargo such as high‑value goods, dangerous goods, and e‑commerce shipments.
• Monitor air freight market developments in the Chicago area and surrounding ORD market, including airline capacity and market trends, and provide timely insights to support sales strategy.
• Maintain accurate sales and customer activity records and provide relevant market and business updates to internal stakeholders.

Requirements:

• 2+ years of experience in air freight, freight forwarding, logistics sales, or business development, with demonstrated experience independently developing and closing business opportunities.
• Strong understanding of international air freight processes, including rate inquiries, AWB documentation, cargo tracking, and security requirements.
• Familiarity with the Chicago‑area air freight market and ORD operations is preferred.
• Strong sales, negotiation, customer relationship management, and business development skills.
• Ability to collaborate effectively with operations teams, airline partners, customers, and other stakeholders.
• Strong communication, organizational, and problem‑solving skills.

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at IntelliProGroup.com.

Compensation:

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.