Service Technician, Nalley Volkswagen

Lhmauto; Alpharetta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Master or Level “A” Service Technician to join their dynamic team. This role offers an exciting opportunity to work with cutting-edge automotive technologies while ensuring exceptional guest experiences. The ideal candidate will possess in-depth knowledge of automotive systems and have the ability to perform complex repairs. Enjoy a competitive salary, weekly pay, and a comprehensive benefits package including paid time off, insurance, and career development opportunities. If you are passionate about cars and delivering outstanding service, this is the perfect chance to make a real impact in the automotive industry.

Benefits

Weekly Pay

Paid Holidays

Paid Time Off

Stock Awards

Health Insurance

401k with Company Match

Paid Training

Employee Discounts

Career Development Opportunities

Employee Assistance Program

Qualifications

• Must have ASE and manufacturer certifications for automotive repair.
• Experience in diagnosing and repairing vehicles is essential.

Responsibilities

• Perform repairs efficiently according to dealership standards.
• Document all work performed and communicate with service advisors.
• Maintain customer satisfaction and comply with safety regulations.

Skills

Technical Skills

Mechanical Skills

Diagnostic Skills

Teamwork

Communication

Education

High School Diploma

ASE Certification

Manufacturer Certifications

Tools

Handheld Diagnostic Devices

Essential Tools

Job description

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Click lane and through our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Do you love working with cars and providing exceptional guest experiences? We want to hear from you!

As a Master or Level “A” Service Technician, you can make a real difference in customers' lives while earning a competitive salary and enjoying great benefits.

If this sounds like your perfect opportunity, apply today and start making an impact!

Company Benefits

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax-free)
• Short-term and long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance, and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional Growth and Development Opportunities:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which include paid volunteer hours
• Aggressive employee referral program with bonus opportunities

An A-Level Technician should have in-depth knowledge and expertise in a specific manufacturer's product line and possess all necessary certifications. These include engine mechanical and control systems, electrical systems, hydraulic brakes, suspension, HVAC, instruments, drivability issues, intermittent problems, and audible irregularities. (The Master or Level, “A” Service Technician understands and completes the perplexing work necessary to repair a customer’s vehicle. This individual will be directly involved in repairing and diagnosing major components and removing and replacing parts as needed.)

Responsibilities:

• Perform work as outlined on the repair order with efficiency and accuracy, according to dealership and factory standards
• Examine the assigned vehicle to determine if further safety or service work is required or recommended
• Make accurate use of the multi-point inspection form on each vehicle
• Document all work performed and recommended on the assigned repair order
• Communicate with the service advisor when additional work is needed or if repairs cannot be completed within the promised time
• Maintain technician proficiency as specified by Asbury standards
• Conduct road tests to determine work needed and to confirm creation was successfully completed when necessary and practical
• Utilize product and technical training as assigned by the manufacturer and management
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores
• Complete the work, notations, and time-keeping necessary for the successful completion of warranty repair orders and the filing of warranty claims
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees
• Perform all levels of diagnosis and repair on automobile and/or light truck vehicles
• Utilize handheld devices to diagnose malfunctions
• Assist and help fellow technicians in the shop with vehicle diagnosis
• Participate in the training and developing of novice team members/technicians in the shop
• Take care to ensure that customer’s vehicles are returned to them as clean as they were before being serviced
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information
• ASE certifications heavily preferred - Manufacturer certifications heavily preferred - Previous automotive technician experience required
• Must have essential tools
• Must have excellent technical and mechanical skills
• Must be a team player and have the ability to work repetitively on complex tasks
• Must be a minimum of eighteen years of age
• Must have a valid driver’s license
• Must be able to pass pre-employment screening (background & drug test)

INDTECH

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.