Sales Administrator - Rural Lifestyle (Oracle/CRM)

YANMAR America; Adairsville (GA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

YANMAR America is seeking a Sales Administrator to support the Rural Lifestyle sales organization in Adairsville, Georgia. The role connects customers, sales reps, production, logistics, and accounting to ensure accurate order processing, timely shipments, and responsive service.

You'll manage orders in Oracle, coordinate with production and logistics, and support sales programs while using Salesforce to track customer interactions.

Qualifikationen

• High school diploma or equivalent required.
• At least three years of customer service experience.
• Strong customer-service and professional communication skills.
• Excellent written and verbal communication skills.
• Strong organizational, planning, and time-management skills.

Aufgaben

• Respond promptly to customer and sales inquiries about orders, shipments, pricing, inventory, and related topics.
• Build strong relationships with territory/account managers and maintain regular communication.
• Enter and manage customer sales orders in Oracle.
• Allocate products based on orders, inventory, and priorities.
• Monitor open orders to ensure timely scheduling and shipping.
• Research and resolve questions related to orders.
• Coordinate with production to confirm schedules and delivery timing.
• Partner with logistics to schedule shipments and maximize load efficiency.
• Process rebates and coordinate payments with accounting.
• Assist with sales programs and dealer onboarding.
• Work with outside financing companies for dealer floorplans approvals.
• Use Salesforce to document customer interactions and manage tasks between teams.
• Participate in product training to stay current on YANMAR products.
• Perform outbound calls/emails to support sales objectives.
• Assist with accounts receivable questions as needed.

Kenntnisse

Customer service

Communication

Organizational skills

Time management

Multitasking

Problem solving

Inventory knowledge

Supply chain

Credit processes

MS Office

Ausbildung

High school diploma

Bachelor’s degree a plus

Tools

Oracle ERP

Salesforce CRM

Jobbeschreibung

YANMAR America is seeking a Sales Administrator to support the Rural Lifestyle sales organization in Adairsville, Georgia. The role connects customers, sales reps, production, logistics, and accounting to ensure accurate order processing, timely shipments, and responsive service.

You'll manage orders in Oracle, coordinate with production and logistics, and support sales programs while using Salesforce to track customer interactions.