Sales Administrator – PBS Supply

Halco Energy; Town of Phelps (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) with 100% company match

Medical, dental, and vision insurance

Flexible Spending Account (FSA)

Paid time off: vacation, holidays, and sick days

Company-paid life insurance

Gym membership reimbursement

Parental leave

Annual birthday bonus

Employee Assistance Program

Weekly paychecks

Job summary

Halco Energy in Town of Phelps is seeking a highly motivated Administrative Sales Representative. This role involves providing exceptional customer service to members through various communication channels including phone and email.

The ideal candidate will have over 2 years of customer service experience and excellent problem-solving skills. Benefits include 401(k) matching, medical insurance, and paid time off.

Qualifications

• 2+ years of experience in customer service.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Provide exceptional customer service to members over the phone, email, and in person.
• Resolve member inquiries and issues in a timely and efficient manner.
• Maintain accurate and up-to-date records of member interactions.

Skills

Customer service experience

Communication skills

Problem-solving skills

Attention to detail

Proficient in Microsoft Office

Proficient in Google Suite

Interpersonal skills

Education

High school diploma or equivalent

Job description

We are seeking a highly motivated and customer-focused Administrative Sales Representative to join our team. As the face of our organization, this individual will be responsible for providing exceptional customer service to our members and ensuring that their needs are met in a timely and efficient manner.

Key Responsibilities

• Provide exceptional customer service to members over the phone, email, and in person
• Resolve member inquiries and issues in a timely and efficient manner
• Maintain accurate and up-to-date records of member interactions
• Support inventory control
• Provide information on organization products and services
• Assist members with account maintenance and updates
• Ensure that all customer service standards are met and exceeded

Qualifications

• 2+ years of experience in customer service
• High school diploma or equivalent
• 1+ years of experience in a customer service role
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks and prioritize effectively
• Excellent problem-solving skills and the ability to think creatively
• Strong attention to detail and accuracy in data entry
• Proficient in Microsoft Office and Google Suite
• 401(k) with 100% company match (up to 4%)
• Medical, dental, and vision insurance
• Flexible Spending Account (FSA)
• Voluntary supplemental insurance available through Aflac
• Paid time off: vacation, holidays, and sick days
• Company-paid life insurance ($10K whole life & $25K term)
• NYS Disability and company-provided short-term disability coverage
• Gym membership reimbursement
• Parental leave
• Annual birthday bonus
• Employee Assistance Program
• Weekly paychecks

Additional Information

Job Type: Full-time
Experience: Experience Required