Sales Administrator

OPENTECH ALLIANCE INC; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

OpenTech Alliance, Inc. is seeking a detail-oriented Sales Administrator to support sales operations and keep the revenue engine running smoothly. The role focuses on processing sales orders, maintaining CRM accuracy, and coordinating internal processes across teams to ensure seamless communication.

The position reports to Sales Operations, offers a fast-paced environment, and opportunities for growth within a growing tech company.

Qualifications

• 2+ years in sales support, customer service, or administrative roles.
• Strong organisational and time-management skills.
• High attention to detail and data accuracy.
• Excellent communication skills.
• Proficiency in Microsoft Office and CRM systems.

Responsibilities

• Process sales orders and maintain accurate customer records.
• Support sales workflows, documentation, and reporting.
• Track service requests and ensure timely resolution.
• Assist with onboarding coordination and order confirmations.
• Resolve customer concerns with professionalism and urgency.
• Collaborate with Sales, Support, and Operations teams.

Skills

Sales support experience

Customer service

Administrative support

Time management

Attention to detail

Communication skills

Microsoft Office

CRM proficiency

Team collaboration

Tools

CRM systems

Microsoft Office

Job description

Job DetailsJob Location: AZ - Corporate - Phoenix, AZ 85029The Company

OpenTech Alliance, Inc. was founded in 2003 and is a leading technology provider to the self storage industry. The company delivers software-enabled solutions including online auctions, access control systems, full-service kiosks, and call centre services to self storage operators across North America, with a growing international presence.

Headquartered in Phoenix, AZ, OpenTech supports many of the largest self storage operators in the U.S. and continues to scale its core products while strengthening internal operations to support growth.

About the Role

We are seeking a detail-oriented Sales Administrator to support our sales operations and help keep our revenue engine running smoothly. This high-visibility role supports Business Development and Account Managers and other team members by managing sales orders, maintaining CRM accuracy, coordinating internal processes, and ensuring seamless communication across teams.

Key Responsibilities

• Process sales orders and maintain accurate customer records
• Support sales workflows, documentation, and reporting
• Track service requests and ensure timely resolution
• Assist with onboarding coordination and order confirmations
• Resolve customer concerns with professionalism and urgency
• Collaborate with Sales, Support, and Operations teams

Qualifications

• 2+ years in sales support, customer service, or administrative roles
• Strong organisational and time-management skills
• High attention to detail and data accuracy
• Excellent communication skills
• Proficiency in Microsoft Office and CRM systems
• Ability to multitask and collaborate across teams

Why Join OpenTech?

• Impact a growing technology company
• Collaborative and fast-paced environment
• Opportunity for growth and development