Sales Administrator

ADP, Inc.; Overland Park (KS); Hybrid; USD 42,000 - 62,000; Full time

Job summary

ADP, Inc. is seeking a Sales Administrator in Overland Park, KS. The role manages and tracks customer quotations throughout the sales cycle and supports the proposals team with accurate quote entry, updates, and communication. Proficiency in CRM systems, especially Salesforce, is preferred.

The ideal candidate is highly organized, detail-oriented, and able to handle multiple priorities in a fast-paced environment. This is a hybrid, full-time position in Overland Park.

Qualifications

• Bachelor's or Associate degree in Business Administration, Marketing, Communications, or related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Create, enter, and maintain customer quotations in company systems.
• Track quotations from initial request through final disposition (won, lost, pending).
• Maintain records of customer interactions, quote revisions, and statuses.
• Monitor quote validity dates and follow up with sales reps on opportunities.
• Update customer and opportunity data in Salesforce CRM.
• Generate reports on quote activity, pipeline status, and sales metrics.
• Assist the sales team with administrative tasks and customer correspondence.
• Ensure compliance with company policies for sales documentation.
• Support continuous improvement initiatives related to quote management and sales processes.

Skills

Organizational skills

Time management

Communication skills

MS Office proficiency

Attention to detail

Multitasking

Education

Bachelor's or Associate degree in Business Administration or related

Tools

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Overland Park, KS, US

Position Summary

The Sales Administrator is responsible for managing and tracking customer quotations throughout the entire sales cycle. This role serves as a key support function to the sales and proposals team by ensuring quotes are accurately entered, updated, monitored, and communicated through the sales process. The ideal candidate is highly organized, detail-oriented, and proficient in CRM systems, with experience using Salesforce preferred.

Key Responsibilities

• Create, enter, and maintain customer quotations in company systems.
• Track all quotations from initial request through final disposition (won, lost, or pending).
• Maintain accurate records of customer interactions, quote revisions, and status updates.
• Monitor quote validity dates and proactively follow up with sales representatives on outstanding opportunities.
• Update and maintain customer and opportunity data within Salesforce CRM.
• Generate regular reports on quote activity, pipeline status, and sales metrics.
• Assist the sales team with administrative tasks, documentation, and customer correspondence.
• Ensure compliance with company policies and procedures related to sales documentation.
• Support continuous improvement initiatives related to quote management and sales processes.

Qualifications

Required

• Bachelor's degree or Associate degree in Business Administration, Marketing, Communications, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience using Salesforce CRM.
• 1-3 years of experience in sales administration, sales support, customer service, or related administrative roles.
• Knowledge of CRM systems and sales processes.
• Attention to Detail
• Customer Focus
• Data Management
• Organization and Planning
• Problem Solving
• Follow-Through and Accountability
• Time Management

Reporting Structure

Reports to the Director of Pricing & Proposals

Location: Overland Park, KS, hybrid
Employment Type: Full-Time

Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability, M/F/D/V. Drug-free work environment. Indra participates in E-Verify.