Sales Administrator

Indra Group; Overland Park (KS); Hybrid; USD 48,000 - 62,000; Full time

Job summary

Indra in Overland Park, KS is seeking a Sales Administrator to manage and track customer quotations throughout the sales cycle. You will enter, update, and communicate quotes and support the proposals team with CRM accuracy.

Ideal candidates are highly organized with excellent communication and detail orientation, proficient in Microsoft Office and Salesforce (preferred). The role is hybrid at Overland Park, with full-time employment and emphasis on data management and reporting.

Qualifications

• Bachelor's degree or Associate degree in Business Administration, Marketing, Communications, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience using Salesforce CRM.
• 1-3 years of experience in sales administration, sales support, customer service, or related administrative roles.
• Knowledge of CRM systems and sales processes.
• Attention to Detail
• Customer Focus
• Data Management
• Organization and Planning
• Problem Solving
• Follow-Through and Accountability
• Time Management

Responsibilities

• Create, enter, and maintain customer quotations in company systems.
• Track quotations from initial request through final disposition (won, lost, or pending).
• Maintain accurate records of customer interactions, quote revisions, and status updates.
• Monitor quote validity dates and proactively follow up with sales representatives on outstanding opportunities.
• Update and maintain customer and opportunity data within Salesforce CRM.
• Generate regular reports on quote activity, pipeline status, and sales metrics.
• Assist the sales team with administrative tasks, documentation, and customer correspondence.
• Ensure compliance with company policies and procedures related to sales documentation.
• Support continuous improvement initiatives related to quote management and sales processes.

Skills

Organizational skills

Time management

Verbal and written communication

Attention to detail

Ability to multitask

Customer service mindset

Education

Bachelor's/Associate degree in Business Administration or related

Tools

Salesforce

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Overland Park, KS, US

Position Summary

The Sales Administrator is responsible for managing and tracking customer quotations throughout the entire sales cycle. This role serves as a key support function to the sales and proposals team by ensuring quotes are accurately entered, updated, monitored, and communicated through the sales process. The ideal candidate is highly organized, detail-oriented, and proficient in CRM systems, with experience using Salesforce preferred.

Key Responsibilities

• Create, enter, and maintain customer quotations in company systems.
• Track all quotations from initial request through final disposition (won, lost, or pending).
• Maintain accurate records of customer interactions, quote revisions, and status updates.
• Monitor quote validity dates and proactively follow up with sales representatives on outstanding opportunities.
• Update and maintain customer and opportunity data within Salesforce CRM.
• Generate regular reports on quote activity, pipeline status, and sales metrics.
• Assist the sales team with administrative tasks, documentation, and customer correspondence.
• Ensure compliance with company policies and procedures related to sales documentation.
• Support continuous improvement initiatives related to quote management and sales processes.

Qualifications

Required

• Bachelor's degree or Associate degree in Business Administration, Marketing, Communications, or a related field.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred

• Experience using Salesforce CRM.
• 1-3 years of experience in sales administration, sales support, customer service, or related administrative roles.
• Knowledge of CRM systems and sales processes.
• Attention to Detail
• Customer Focus
• Data Management
• Organization and Planning
• Problem Solving
• Follow-Through and Accountability
• Time Management

Reporting Structure

Reports to the Director of Pricing & Proposals

Location: Overland Park, KS, hybrid
Employment Type: Full-Time

Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability, M/F/D/V. Drug-free work environment. Indra participates in E-Verify.