Sales Administrator

Book Cadillac; Detroit (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Book Cadillac in Detroit is seeking a Sales Administrator to support the Sales Team by handling inquiries, routing leads, and preparing contracts and proposals. You will use CI/TY, Excel, Teams and Word daily to retrieve information and generate reports, while serving as the point of contact for incoming leads and calls.

You will maintain confidentiality, ensure professional appearance, and collaborate with other departments to meet goals. Prior experience in sales or admin is preferred.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelors in Business Administration preferred.
• 2+ years in sales, administrative role, or hospitality.

Responsibilities

• Answer phones and route inquiries to the Sales Team.
• Collect leads from inquiries and dedicated websites.
• Prepare and review contracts, proposals, and reports.
• Maintain confidentiality and professional appearance.

Skills

Customer service

Communication

Organizational skills

Multitasking

Microsoft Excel

CRM software

Education

High school diploma or equivalent

Associates or Bachelors in Business Administration preferred

Tools

CRM software

Microsoft Excel

Microsoft Teams

Job description

Working directly with the Sales Team supporting the team by answering phones, collecting leads through inquiries and dedicated websites. Assigning leads to Managers and following up when necessary. Work through computer databases including CI/TY, Excel, Teams and Word on a daily basis to retrieve information applicable to the sales team including leads, and reports. This is the point of contact for incoming leads and calls to the Sales Department. Prepare and review written documents including contracts, proposals, records, documents accurately and completely. Answer telephones using appropriate etiquette. Transfer information or documents using computer, email, mail or facsimile.

Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, thank guests with genuine appreciation. Ensure uniform and personal appearance are clean and professional.

Work with other departments developing and maintaining positive working relationships with others support team to reach common goals and listen and respond appropriately to the concerns of other employees. Help other departments if necessary. Move, lift, carry, push and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Sales Administrator Requirements

• High school diploma or equivalent required
• Associates or Bachelors in Business Administration preferred
• [2+] years experience in a sales or administrative role or hospitality
• Working knowledge of industry software, including order processing software and CRM software
• Familiarity with sales records and reports
• Familiarity with Microsoft Office Suite, particularly Microsoft Excel, Teams
• Excellent customer service and communication skills
• Strong organizational and multitasking skills