Sales Administrative Specialist

Ford Office Technologies; Niles (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Bereavement Leave

Vacation Benefits

Holidays

Health Insurance

Life Insurance

Disability Insurance

Voluntary Insurance

CDA Scholarship Foundation

Job summary

Ford Office Technologies is seeking a motivated Sales Administrative Specialist to support the sales team and ensure efficient office operations. You will open/close the office, answer inquiries, prepare quotes, invoices, purchase orders, and maintain organized records.

The ideal candidate has a high school diploma, proficiency with Microsoft Office, strong organizational and communication skills, and the ability to multitask and work independently.

Qualifications

• High school diploma or equivalent (associate degree a plus).
• Experience in sales support or administrative work preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational, communication, and customer service skills.
• Ability to multitask and work independently.
• Attention to detail and problem-solving skills.

Responsibilities

• Open and close the office, preparing workspace and securing premises.
• Answer calls/emails and greet clients professionally.
• Support sales by preparing quotes, invoices, POs, and reports.
• Schedule appointments and coordinate meetings.
• Maintain office supplies and inventory.
• File documents and update customer databases.
• Handle mail and deliveries.
• Keep office organized, clean, and secure.
• Collect and analyze customer and market information.
• Research competitors and industry trends to support sales strategies.
• Use CRM to track interactions, activities, and data.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Description Ford Office Technologies is growing, and we are seeking a motivated and ambitious individual to support our sales team. As a Sales Administrative Specialist, you will provide administrative and operational support to the sales team while ensuring the office runs efficiently. Responsibilities include opening and closing the office, assisting customers, processing sales documents, and maintaining organized records.

Responsibilities

• Open the office each morning and prepare the workspace for daily operations.
• Close the office at the end of the day.
• Answer phone calls, emails, and greet clients professionally.
• Support the sales team by preparing quotes, invoices, purchase orders, and sales reports.
• Schedule appointments and coordinate meetings.
• Maintain office supplies and inventory.
• File documents and update customer databases.
• Handle incoming and outgoing mail and deliveries.
• Ensure the office remains clean, organized, and secure.
• Collect and analyze customer and market information.
• Research competitors and industry trends to support sales strategies.
• Utilize CRM software to track customer interactions, sales activities, and data analysis.

Requirements

• High school diploma or equivalent (associate degree is a plus).
• Previous experience in sales support or administrative work preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational, communication, and customer service skills.
• Ability to multitask and work independently.
• Attention to detail and problem-solving skills.

In Return We Offer

• 401(k) with company match
• Bereavement Leave
• Vacation Benefits
• Holidays
• Medical, Dental, and Vision Care Insurance
• Life Insurance – both company paid and additional coverage.
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
• CDA Scholarship Foundation