Customer Success & Service Specialist

Velocity Staffing; Dallas (TX); On-site; USD 26,174; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Job summary

A local staffing agency is seeking a Customer Service Representative in Fort Worth, Texas, to provide exceptional service and support to customers. In this role, you'll be the first contact for customers, ensuring their needs are met while learning to prepare estimates and manage work orders. Ideal candidates should have strong RETAIL skills, be outgoing and eager to learn. The position offers competitive compensation of $19.00 per hour, along with paid vacations and a performance bonus.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• Outgoing, responsive, eager to learn.
• Ability to sit for long periods and view a computer screen.

Responsibilities

• Be the initial contact with customers in the center.
• Prepare estimates and implement work orders.
• Build long-lasting relationships with clients.

Skills

Retail or counter sales experience

Listening skills

Organizational skills

Ability to build relationships

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement

is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities
  
  

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.
  
  

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work
  
  

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!