Sales Administrative Assistant

Outer Armor by Commercial Sewing, Inc.; Torrington (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Commercial Sewing, Inc. in Torrington, CT is seeking a detail-oriented Sales Administrative Assistant to support the Sales team, prepare quotations in Epicor ERP, and maintain accurate records across customers and orders.

You will coordinate with Project Management, Engineering, Production, and Customer Service to meet customer expectations, assist with pricing updates and reporting, and help with forecasting and events. A customer-service mindset and strong Excel skills are essential.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office, particularly Excel.
• Analytical mindset for data reports.
• Ability to work collaboratively across departments.
• Positive attitude and strong customer-service orientation.

Responsibilities

• Support the Sales team with customer communications, scheduling, document preparation, and follow-up activities.
• Prepare and process customer quotations using our Epicor ERP system.
• Maintain accurate customer, part number, and sales order information.
• Coordinate with Project Management, Engineering, Production, and Customer Service to help meet customer expectations.
• Assist with pricing updates, sales program administration, and customer reporting.
• Track customer inquiries and ensure timely resolution.
• Support sales forecasting and data analysis activities.
• Provide backup support for Sales team members as needed.
• Assist with trade shows, customer events, and marketing initiatives.
• Contribute to continuous improvement efforts and administrative projects across the department.

Skills

Organizational skills

Time management

Communication

Multi-priority handling

Attention to detail

Excel proficiency

Cross-department collaboration

Customer service orientation

Tools

Epicor ERP

Job description

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Sales Administrative AssistantBe the connection that keeps our customers and projects moving.At Commercial Sewing, Inc., we're passionate about developing innovative products for leading brands in the marine, powersports, and outdoor recreation industries. We're looking for a highly organized, customer-focused Sales Administrative Assistant to support our Sales team and help create an exceptional experience for our customers.If you thrive in a fast-paced environment, enjoy coordinating across departments, and take pride in keeping details organized and accurate, we'd love to hear from you.What You'll DoAs a key member of our Sales team, you'll serve as the hub connecting Sales, Engineering, Project Management, Production, and Customers. You'll help ensure projects move smoothly, customer needs are addressed quickly, and critical information is accurate and up-to-date.Your ResponsibilitiesSupport the Sales team with customer communications, scheduling, document preparation, and follow-up activities.Prepare and process customer quotations using our Epicor ERP system.Maintain accurate customer, part number, and sales order information.Coordinate with Project Management, Engineering, Production, and Customer Service to help meet customer expectations.Assist with pricing updates, sales program administration, and customer reporting.Track customer inquiries and ensure timely resolution.Support sales forecasting and data analysis activities.Provide backup support for Sales team members as needed.Assist with trade shows, customer events, and marketing initiatives.Contribute to continuous improvement efforts and administrative projects across the department.What We're Looking ForRequired Skills & QualificationsStrong organizational and time management skills.Excellent communication and interpersonal abilities.Ability to manage multiple priorities in a fast-paced environment.Strong attention to detail and accuracy.Proficiency with Microsoft Office, particularly Excel.Analytical mindset with the ability to compile data and generate meaningful reports.Ability to work collaboratively across departments.Positive attitude and strong customer-service orientation.Preferred QualificationsPrevious experience supporting a Sales, Customer Service, Project Management, or Administrative team.ERP experience, preferably Epicor.Interest in or familiarity with the marine, powersports, or outdoor recreation industries.Experience working in a manufacturing environment.What Makes Someone Successful in This Role?You are proactive and resourceful.You enjoy solving problems and keeping things organized.You communicate effectively with people at all levels of the organization.You take ownership of your work and follow through on commitments.You enjoy being the person others depend on to keep projects moving forward.You thrive in a team-oriented environment and genuinely enjoy helping others succeed.Why Commercial Sewing?Joining Commercial Sewing means becoming part of a team that values innovation, collaboration, and continuous improvement. You'll have the opportunity to work with talented professionals across multiple disciplines while helping support products that reach customers around the world.If you're looking for a role where your organizational skills, attention to detail, and customer focus can make a real impact, we'd love to hear from you.Apply today and help drive our success forward.