Sales Administration VIC

Ateq Corporation; Town of Islip (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee assistance program

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

Vacuum Instruments Corporation in Ronkonkoma, NY is hiring for a full-time Customer Service/Order Administrator. The role supports the US, North America and global customers from our corporate offices and requires processing repairs and new orders, invoicing, and shipping documentation.

Ideal candidates have 2+ years of customer service experience, strong MS Office skills (Outlook/Excel/Word/Teams/Access), and a self-starting, organized attitude. Must be eligible to work in the United States.

Qualifications

• 2+ years of Customer Service experience.
• Must be authorized to work in the United States.
• Proficient with MS Office and able to handle shipping documentation.

Responsibilities

• Process orders for repairs as well as new orders.
• Generate paper orders and file.
• Supply required shipping documentation for orders.
• Perform Customer Order tracking.
• Review and update database of repairs and field service activities.
• Responsible for order invoicing.
• Credit card processing.
• Issue customer quotations for spare parts and repairs.
• Email and phone communication with customers, internal support staff and subsidiaries.
• Provide coverage as necessary to answer incoming customer calls.
• Other clerical duties as required to support our business activities and customer base

Skills

Customer Service

Organized

Self-Starter

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Access

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Vacuum Instruments Corporation, Ronkonkoma, NY, US

4 days ago Requisition ID: 1193

Salary Range: $40,000.00 To $50,000.00 Annually

We are seeking a self-starter committed to delivering a high-level of customer service. The candidate will be based out of our corporate offices in Ronkonkoma, NY and will support our customer base within the US, North America and globally.

Responsibilities to Include:

• Process orders for repairs as well as new orders
• Generate paper orders and file
• Supply required shipping documentation for orders
• Perform Customer Order tracking
• Review and update database of repairs and field service activities
• Responsible for order invoicing
• Credit card processing
• Issue customer quotations for spare parts and repairs
• Email and phone communication with customers, internal support staff and subsidiaries
• Provide coverage as necessary to answer incoming customer calls

Other clerical duties as required to support our business activities and customer base

Requirements:

• Must be authorized to work in the United States
• Customer Service experience - 2+ years
• Organized
• Motivated Self-Starter
• Proficient with Microsoft Outlook, Excel, Word, Teams and Access

• 401(k)
• Employee assistance program
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Sales administration: 2 years (Required)
• Order Processing : 2 years (Required)
• Shipping documentation: 2 years (Required)