Order Processor

Ateq Corporation; Town of Islip (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Vacuum Instruments Corporation in Ronkonkoma, NY is seeking an Order Processor who will manage the complete customer order cycle from receipt to invoicing. The role requires strong organization, attention to detail, and the ability to coordinate with Sales, Production, Shipping and Finance to ensure orders are entered correctly and shipped on time.

You will review orders, enter them into the ERP, verify pricing and delivery dates, communicate status to customers, prepare shipping docs, and

Qualifications

• Self-starter with high level of customer service.
• Highly organized, detail-oriented, and customer-focused.
• Comfortable coordinating multiple orders and priorities in a manufacturing environment.

Responsibilities

• Receive and review customer purchase orders for completeness and accuracy.
• Enter sales orders into the ERP system promptly.
• Verify pricing, quantities, part numbers, shipping instructions, and delivery dates.
• Coordinate resolution of discrepancies with Sales or the customer.
• Maintain accurate order information and update as requirements change.
• Communicate order status and confirmations to customers.

Skills

Order processing

Customer service

Attention to detail

Coordination

Education

College graduate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Order Processor

Full Time Vacuum Instruments Corporation, Ronkonkoma, NY, US

2 days ago Requisition ID: 1199

Salary Range: $19.00 To $23.00 Hourly

We are seeking a self-starter committed to delivering a high-level of customer service. The candidate will be based out of our corporate offices in Ronkonkoma, NY and will support our customer base within the US, North America and globally.

Recent college/university graduates are welcome!

Order Processor:

Position Summary

The Order Processor is responsible for supporting the complete customer order process from receipt of the purchase order through shipment and invoicing. This position serves as a key liaison between customers, Sales, Production Control, Shipping, and Finance to ensure customer orders are entered accurately, scheduled appropriately, shipped on time, and invoiced correctly.

The ideal candidate is highly organized, detail-oriented, customer-focused, and comfortable coordinating multiple orders and priorities in a manufacturing environment.

Key Responsibilities:

Customer Order Processing

• Receive and review customer purchase orders for completeness and accuracy.
• Enter sales orders accurately and promptly into the ERP system.
• Verify pricing, quantities, part numbers, customer information, shipping instructions, payment terms, and requested delivery dates.
• Identify discrepancies between customer purchase orders, quotations, and system information and coordinate resolution with Sales or the customer.
• Maintain accurate customer order information and update orders when requirements or delivery dates change.
• Maintain customer-specific documentation and order requirements.

Customer Communication

• Serve as a primary administrative contact for customers regarding order status, delivery dates, shipments, and routine order-related questions.
• Acknowledge receipt of customer orders and provide order confirmations when required.
• Coordinate customer requests with the appropriate internal departments.

Shipping Documentation

• Coordinate with Shipping to ensure completed orders are released for shipment.
• Prepare packing slips and other required shipping documentation.
• Verify quantities, part numbers, customer purchase order references, ship-to addresses, and shipping instructions before release.
• Ensure customer-specific shipping and documentation requirements are followed.
• Maintain appropriate records of completed shipments.

Customer Invoicing

• Generate customer invoices promptly after shipment.
• Verify that invoices agree with the sales order, packing slip, customer purchase order, and actual quantities shipped.
• Confirm pricing, freight charges, payment terms, taxes, and other applicable charges before invoicing.
• Submit invoices through customer portals or other required methods when applicable.
• Coordinate with Finance/Accounts Receivable to resolve invoicing discrepancies, credit issues, or customer questions.

Order Management & Follow-Up

• Maintain and regularly review the open sales order report.
• Follow orders from initial entry through production, shipment, and invoicing.
• Ensure completed shipments are invoiced promptly and accurately.
• Identify orders that are delayed, incomplete, on hold, or otherwise require attention.
• Assist management with sales order, backlog, shipment, and delivery information as requested.
• Maintain organized electronic records related to customer orders and shipments.

We welcome recent graduates who are eager to learn, committed to building a long-term career, and looking for an opportunity to grow and develop professionally within the company.

• Order ownership and follow-through
• Organization and time management
• Problem solving
• Professional communication
• Cross-functional teamwork