Sales Admin & Customer Support Specialist

Insight Pest Solutions LLC; Morrisville (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Insight Pest Solutions LLC is seeking a Sales Administration Representative in Morrisville, NC, to act as a key contact for customer queries regarding products and services. This role supports the sales team by ensuring accurate account setup and maintaining customer records in a call center environment. A High School Diploma is essential, with an Associate Degree preferred. The ideal candidate should have strong communication skills and customer service experience. Additional duties include managing documentation and facilitating effective communication within the sales team.

Qualifications

• Pass a series of exams as part of a New Hire Training Program.
• Pass a drug test.
• Pass a background check.
• Customer Service Experience in a call center setting (Preferred).
• Experience in marketing or sales (Preferred).

Responsibilities

• Serve as a point of contact for customers with queries about products and services.
• Provide support for sales representatives and technicians.
• Prepare and process accounts via phone or email.
• Maintain accurate documentation of customer calls.
• Liaise with the Sales Department to ensure timely services.

Skills

Communication Proficiency

Customer Focus

Attention to Detail

Team Player with High Level of Dedication

Organizational Skills

Ability to Work Under Strict Deadlines

Performance Management

Problem Solving/Analysis

Technical Capacity

Education

High School Diploma or Equivalent

Associate Degree (Preferred)

Job description

Insight Pest Solutions LLC is seeking a Sales Administration Representative in Morrisville, NC, to act as a key contact for customer queries regarding products and services. This role supports the sales team by ensuring accurate account setup and maintaining customer records in a call center environment. A High School Diploma is essential, with an Associate Degree preferred. The ideal candidate should have strong communication skills and customer service experience. Additional duties include managing documentation and facilitating effective communication within the sales team.