Sales Account Manager - Elevator & Escalator Services

Schindler Elevator Corporation; Pittsburgh (Allegheny County); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401k match

Medical/Dental/Vision

Vacation time

Sick days

Tuition reimbursement

Parental leave

Professional development

Job summary

Schindler Elevator Corporation in Pittsburgh, PA is seeking a Sales Account Manager EI to cultivate relationships with customers and drive sales for elevator and escalator services, including maintenance, repairs, and upgrades.

You will manage existing and new accounts, pursue opportunities, and act as a liaison between customers and Schindler to achieve targets while ensuring high customer satisfaction and long-term partnerships.

Qualifications

• Preferred bachelors degree with 2+ years of B2B sales experience in the elevator or related industry.
• Effective presentation skills and proficiency in Microsoft Office applications.
• Strong communication, negotiation, objection handling and closing skills with a proven sales track record.
• Ability to empathize, listen and connect with people to form outstanding customer relationships.
• Excellent time management, organizational skills, and problem-solving abilities.
• Motivated, resilient, and customer-focused mindset with a strong character aligned with Schindler's values.
• Experience with SAP and a results-driven mindset to thrive in a competitive sales environment.
• Demonstrated Ability to handle a mix of office and fieldwork, with flexibility for travel and managing customer interactions.

Responsibilities

• Customer Account Management: Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements.
• Handle customer inquiries and ensure satisfactory resolution with a focus on revenue generation.
• Meet regularly with clients to understand their business requirements and develop solutions to meet the needs of their property.
• Manage and oversee the accounts receivable of your assigned portfolio, ensuring timely and accurate payments.
• Communication: Communicate effectively with both customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.
• Collaboration: Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery.
• Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information.
• Qualify customer needs to secure profitable solutions leveraging company products and services.
• Introduce new technology and associated services to customers, clearly illustrate the value that these products and services offer customers.
• Negotiation & Strategy: Negotiate contract terms favorable to the company while also delivering on customer requirements.
• Develop and implement sales strategies that align with internal product strategies and competitive market conditions with minimal supervision.
• Documentation & Compliance: Prepare estimates and communicate proposals with customers.
• Maintain accurate customer records and files in accordance with company procedures.
• Ensure compliance with established policies and procedures.

Skills

B2B sales

Customer relationships

Negotiation

MS Office

SAP

Travel readiness

Education

Bachelor's degree preferred

Tools

SAP

Microsoft Office

Job description

Schindler Elevator Corporation in Pittsburgh, PA is seeking a Sales Account Manager EI to cultivate relationships with customers and drive sales for elevator and escalator services, including maintenance, repairs, and upgrades.

You will manage existing and new accounts, pursue opportunities, and act as a liaison between customers and Schindler to achieve targets while ensuring high customer satisfaction and long-term partnerships.