Sales Account Manager

Educators Resource; Semmes (AL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401(k) with company match

Paid time off (PTO)

Job summary

Educators Resource is seeking a Sales Account Manager in Semmes, AL to actively manage a portfolio of B2B accounts. The role involves high outbound activity to engage clients and increase revenue.

Qualifications include 3-5 years of sales experience and strong skills in account management, with a focus on proactive engagement. The position offers competitive salary and benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum 3-5 years of relevant experience.
• Proven sales experience with a focus on account activation.
• Strong communication and relationship management skills.

Responsibilities

• Manage and grow a portfolio of B2B accounts.
• Engage in a high volume of outbound activity.
• Collaborate cross-functionally to support account growth.

Skills

Proactive Sales & Account Activation

High Activity Level & Pipeline Discipline

Account Development & Relationship Management

Data-Driven Decision Making & Sales Analytics

Cross-Functional Collaboration

Multi-Channel E-Commerce Operations

Problem Solving & Execution

Education

Bachelor’s degree preferred

Job description

Job Overview

Position: Sales Account Manager

Location: Semmes, AL

Employment Type: Full-time / Exempt

Key Responsibilities

• Actively manage and grow a portfolio of B2B existing accounts and dealer partners with full ownership of revenue performance.
• Execute a high volume of outbound activity (calls, emails, virtual meetings) to drive engagement, uncover opportunities, and increase share of wallet.
• Establish consistent contact cadence across all accounts, ensuring no accounts become inactive or underdeveloped.
• Identify product assortment gaps and proactively sell in new items, categories, and programs.
• Monitor account performance and take immediate action to address declines or unlock growth opportunities.
• Identify, pursue, and acquire new customers.
• Own and report on weekly sales performance, pipeline activity, account engagement, and growth initiatives.
• Collaborate with other functional roles to support forecasting, promotions, and revenue-driving initiatives.
• Provide actionable insights for customer trends, risks, and opportunities to management.
• Support onboarding new accounts, ensuring fast, efficient activation and early revenue generation.
• Conduct onboarding discussions to establish clear expectations, timelines, and next steps.
• Proactively guide accounts to first order and ongoing engagement, minimizing time to revenue.
• Serve as a liaison between customers and internal teams including Sales, IT, Operations, and Customer Care.
• Partner cross-functionally to remove barriers to growth and improve customer experience.
• Support resolution of API/integration and operational issues impacting performance.
• Contribute to internal initiatives that improve account scalability and efficiency.

Performance Expectations

• Daily outbound activity targets (calls/emails/meetings)
• Weekly account touchpoint minimums
• New account activation and first-order conversion targets
• Customer-level assortment expansion goals
• Pipeline development and conversion metrics

Qualifications

• Minimum 3-5 years of relevant experience
• Bachelor’s degree preferred but not required
• Proactive Sales & Account Activation experience
• High Activity Level & Pipeline Discipline
• Account Development & Relationship Management
• Data-Driven Decision Making & Sales Analytics
• Cross-Functional Collaboration
• Multi-Channel E-Commerce Operations
• Problem Solving & Execution

Physical Requirements

• Prolonged use of a computer, including typing and viewing a screen for extended periods.
• Ability to communicate effectively with coworkers, vendors, and customers in person, via phone, video and group settings.
• Travel to trade shows seasonally as needed.
• Must be able to remain seated for extended durations.

Compensation and Benefits

• Competitive salary with performance-based bonus tied to revenue targets.
• Health, Dental, and Vision insurance.
• Basic Life/AD&D coverage.
• Short-Term and Long-Term Disability insurance.
• Accident and Critical Illness insurance.
• Employee Assistance Program (EAP) services.
• 401(k) with company match.
• Paid time off (PTO) and a variety of company-paid holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.