Sales Account Manager

Epic Piping; Baton Rouge (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

Epic Piping is seeking a Sales Account Manager to join our Warehouse/Distribution team and drive sales for pipe, fittings, flanges, and related industrial products. You will build and maintain strong customer relationships, generate quotes, assist customers with product selection, and provide support throughout the sales process.

The role emphasizes accurate pricing, timely follow-up, and effective communication in a fast-paced environment.

Qualifications

• 2-5 years of industry or sales experience.
• Excellent communication skills; attention to detail; strong time management skills; ability to build longterm customer relationships in a fast-paced sales environment.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Generate accurate price quotes and proposals for prospective clients in a timely manner.
• Confer with potential customers regarding piping needs and advise customers on available alternatives.
• Resolve customer complaints regarding sales and service.
• Consult with management on larger proposals.
• Make in-person contact with potential clients when possible.
• Report customer feedback to management.

Skills

Sales experience

Communication skills

Detail oriented

Time management

Customer relationships

Education

Bachelors Degree in Business

Tools

Microsoft Office

Job description

Epic Piping has an exciting opportunity available for an Sales Account Manager to be an integral part of our Warehouse/Distribution team. Epic takes pride in our quality of work and has a goal of building our workforce with the most talented employees.

WHO WE ARE:

Epic Piping is one of the largest privately owned and the fastest-growing pipe fabrication firms in the world. With over three decades of experience and backgrounds extending from engineering to welding, Epic Piping provides unmatched experience servicing the chemical, power, refining, offshore, and oil & gas industries.

At Epic Piping, we believe that investing in our employees is essential to our success. That's why we're looking for motivated individuals who are willing to invest in themselves and their future. As a member of our team, you will have access to:

• Training and development programs to help you build the skills and knowledge you need to excel in your role and advance your career.
• Coaching from experienced leaders who are dedicated to helping you grow and reach your full potential.
• Opportunities to take on new challenges and responsibilities that will stretch your abilities and expand your horizons.
• A supportive and collaborative work environment where you are encouraged to share your ideas and contribute to our shared goals.

If you're someone who is committed to continuous learning and personal growth, we'd love to hear from you.

As an equal opportunity employer, Epic Piping is committed to the development of its employees and strives to promote an environment that fosters personal training and development.

Epic is committed to maintaining a safe, drug-free workplace. All offers of employment are contingent upon successful results of your background check, drug screening, and work authorization within the United States, in accordance with company policy.

POSITION SUMMARY

Responsible for building and maintaining strong customer relationships, generating sales, and providing customer support throughout the sales process. This includes assisting customers with product selection, pricing, quotes, order entry, and follow-up for pipe, fittings, flanges, and related industrial products.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Generate accurate price quotes and proposals for prospective clients in a timely manner
• Confer with potential customers regarding piping needs and advise customers on available alternatives
• Resolve customer complaints regarding sales and service
• Consult with management on larger proposals
• Make in-person contact with potential clients when possible
• Report customer feedback to management

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Loyal - The trait of feeling a duty to the employer.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Reliability - The trait of being dependable and trustworthy.
• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.

SKILLS & ABILITIES

Education:

• - Bachelors Degree in Business: preferred

Experience:

• - 2-5 years of industry or sales experience

Computer Skills:

• - Microsoft office (word, Excel, Outlook)

Certifications & Licenses:

• - None specifically required
• -

Other Requirements:

• - Excellent communication skills; attention to detail; strong time management skills; ability to build longterm customer relationships in a fast-paced sales environment

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand O

Walk O

Sit C

Manually Manipulate F

Reach Outward O

Reach Above Shoulder O

Climb N

Crawl N

Squat or Kneel O

Bend O

Grasp F

Speak F

10 lbs or less F

11-20 lbs O

21-50 lbs N

51-100 lbs N

Over 100 lbs N

Push/Pull

12 lbs or less O

13-25 lbs N

26-40 lbs N

41-100 lbs N

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.