Salaried Leadership

PINSTACK; Irving (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401K

PTO

Benefits

Job summary

PINSTACK in Irving, TX is seeking dynamic, hands-on managers to lead our high-energy dining and entertainment venue. You will oversee front-of-house, kitchen, bowling, arcade, and guest services, ensuring outstanding guest experiences with safety, cleanliness, and hospitality at the core.

This role offers a competitive salary, benefits including 401K and PTO, and a fast-paced, fun workplace where no two days are the same. Flexibility to work evenings, weekends, and holidays is required.

Qualifications

• 1+ years of management experience in hospitality, entertainment, or related fields.
• Strong leadership skills and ability to motivate a diverse team.
• Excellent customer service and communication abilities.

Responsibilities

• Lead by example across front-of-house, kitchen, bowling, arcade, and guest services.
• Recruit, hire, train, and develop team members with ongoing coaching.
• Maintain company culture and ensure guest experience meets high standards.
• Oversee daily operations, scheduling, inventory, and equipment maintenance.
• Manage food & beverage and amusement operations to ensure safety and quality.

Skills

Leadership

Team motivation

Customer service

Communication

Hospitality experience

Job description

Description

We are seeking dynamic, hands-on managers to lead our high-energy dining and entertainment venue. PINSTACK is a premier state-of-the-art bowling and active entertainment destination. From VIP Bowling experiences to laser tag, bumper cars, high-ropes course, rock-climbing wall, plus hundreds of interactive games and simulator technology, PINSTACK provides indoor fun and dining for millions of guests annually. A modern American restaurant offers an elevated dining experience before or after gaming. The “Bowl Bar”, located right next to the bowling lanes, has 24 beers and 12 wines on tap, top-shelf craft cocktails, adult shakes and 32-oz Stacked Shakes.

Key Responsibilities

• Lead by Example: Inspire, motivate, and manage team members across all areas, including front-of-house, kitchen, bowling, arcade, and guest services.
• Team Development: Recruit, hire, train, and develop team members. Provide ongoing coaching and performance feedback to build a positive, engaged team culture.
• Culture Keeper: Keep company culture front and center in all decision-making based in the PINSTACK Mission and Values.
• Guest Experience: Ensure every guest receives outstanding service by maintaining high standards for cleanliness, safety, and hospitality throughout the venue.
• Operations Management: Oversee daily operations, including opening/closing procedures, scheduling, inventory management, and equipment maintenance.
• Food & Beverage Oversight: Manage food service operations, ensuring quality control, food safety compliance, and efficient kitchen performance.
• Amusement Oversight: Manage amusement operations, ensuring all equipment functionality, attractions safety compliance, and merchandising is to standards.
• Safety & Compliance: Maintain a safe, clean, and compliant environment by enforcing company policies, local laws, and health and safety regulations.
• Financial Accountability: Monitor and manage budgets, labor costs, and expenses. Analyze sales reports and take action to meet or exceed revenue targets.
• Problem Solving: Address and resolve guest concerns, employee issues, and operational challenges with professionalism and solution-oriented approach.

As a leader in our venue, you'll have the opportunity to shape the guest experience and create lasting memories for our community. We offer a competitive salary, benefits, 401K, PTO, and a fun, energetic workplace where no two days are the same!

Requirements

• 1+ years of management experience in hospitality, entertainment, food service, or a similar industry.
• Strong leadership skills with a track record of building and motivating teams.
• Excellent customer service and communication abilities.
• Experience managing food and beverage operations is highly preferred.
• Ability to thrive in a fast-paced, dynamic environment.
• Familiarity with basic financial reporting.Flexibility to work evenings, weekends, and holidays as required.
• Must obtain Manager Food Handler and/or TABC certifications**