SAINT LAURENT Client Advisor Houston

Yves Saint Laurent SAS; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Yves Saint Laurent SAS is seeking a Client Advisor to join our boutique team in Houston. You will contribute to store sales and key performance indicators by delivering a unique, sophisticated, and lasting client experience while supporting the management team and colleagues.

The ideal candidate has luxury retail experience, a passion for fashion culture, a business mindset, and excellent English communication.

Qualifications

• Experience in client-facing role in fashion, retail or luxury hospitality.
• Passion for fashion culture and ability to create personalized looks.
• Business mindset with entrepreneurial spirit.
• Strong team spirit to achieve goals.
• Comfort with tech tools and quick to adapt to new applications.
• Able to multitask in a fast-paced environment.
• Proactive with problem-solving attitude.
• Excellent communication skills in English and local language.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients.
• Identify client needs and anticipate future requests.
• Cultivate a robust client portfolio to grow the business.
• Drive sales and KPI performance with a business mindset and entrepreneurial approach.
• Create personalized, versatile, and timeless silhouettes and demonstrate fashion culture passion.
• Maintain a professional and genuine attitude with clients and colleagues.
• Communicate effectively with clients and team members using available tools.
• Support front- and back-of-house teams and contribute to overall team spirit.
• Uphold company policies and procedures.

Skills

Client service

Fashion culture

Business mindset

Team spirit

Tech adaptability

Multitasking

Problem solving

Communication skills

Adaptability

Job description

Summary

ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

We are currently seeking a Client Advisor to join our dynamic boutique team.

ROLE

The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.

MISSION

• Provide outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and sincere way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Upholds and adheres to all company policies and operational procedures

PROFILE

• Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Have passion for the fashion culture, like to create personalized looks
• Have a business mindset and an entrepreneurial spirit
• Strong team spirit to achieve common goals
• At ease with using tools and applications, adapts quickly with new technology
• Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
• Proactive, passionate & with a problem-solving attitude
• Excellent written, oral & listening skills, in English and local language, additional languages preferred
• Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2026-11-02

Schedule

Full time

Organization

YSL America Holding Inc.