Client Advisor - Sawgrass

Brobston Group; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Laurent in Florida seeks a Client Advisor to deliver a memorable luxury shopping experience. You will drive store sales, provide high-quality client service, and maintain the Maison values in every interaction with visitors and colleagues.

This role emphasizes connecting with clients, understanding their needs, and contributing to a thriving boutique environment. You will support management and peers while upholding brand standards and contributing to a cohesive team culture.

Qualifications

• Experience in client-facing roles in fashion, luxury retail or hospitality.
• Ability to create personalized looks and connect with clients.

Responsibilities

• Actively contribute to store sales and KPI achievement.
• Provide outstanding client and after-sale service to visitors and clients.
• Support management and colleagues while upholding Maison values and standards.
• Develop and cultivate a proactive client portfolio to grow business.
• Proactively collaborate with front and back-of-house teams to optimize opportunities.

Skills

Client service

Fashion knowledge

Team player

Communication

Multitask

English proficiency

Job description

We are currently seeking a Client Advisor to join our dynamic boutique team.

ROLE

The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.

MISSION

• Provide outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and sincere way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Upholds and adheres to all company policies and operational procedures

PROFILE

• Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Have passion for the fashion culture, like to create personalized looks
• Have a business mindset and an entrepreneurial spirit
• Strong team spirit to achieve common goals
• At ease with using tools and applications, adapts quickly with new technology
• Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
• Proactive, passionate & with a problem-solving attitude
• Excellent written, oral & listening skills, in English and local language, additional languages preferred
• Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.