Safety Specialist - South Mountain

Terros Health; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Life insurance

401(k)

EAP

Paid time off

Holidays

Job summary

Terros Health is seeking a Safety Specialist to safeguard patients, visitors and staff at our Recovery Centers. You will monitor site risk, de-escalate incidents and support health and safety programs with a focus on compassionate care.

Based in Phoenix with 100% in-office work, you’ll collaborate with site leadership and respond to safety emergencies, train staff, and help maintain a welcoming, secure environment for all who seek care at Terros Health.

Qualifications

• Experience in healthcare safety preferred.
• Ability to de-escalate situations using crisis intervention techniques.
• Strong communication and customer service skills required.

Responsibilities

• Maintains presence at the site to support safety for patients, visitors, and staff.
• De-escalates situations using advanced crisis intervention techniques.
• Reviews safety programs and ensures staff awareness of Health & Safety procedures.

Skills

Customer service

Crisis intervention

Safety monitoring

Hazard identification

First aid

Emergency planning

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person’s health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

The Safety Specialist assists Terros Health in maintaining a healthy and safe environment for patients, visitors and staff. This position serves as direct support for patients and other patrons within the facility at the Recovery Centers. This position uses superior customer service skills to help mitigate situations that may escape. This Safety Specialist utilizes advanced crisis intervention techniques to maintain a presence of safety, security, and support to the patients and staff, as well as dissuading undesirable or illegal behaviors in and around the Site. This includes monitoring trends and implementing plans for improvement. This position reports to the Manager of Safety Services.

HOPE ~ HEALTH ~ HEALING

Locations:

40 E Mitchell, Phoenix, AZ 85012

South Mountain, 3540 E Baseline Rd, Phx, AZ 85042

100% in Office and may travel to other locations as requested

Schedule: 9 am - 6 pm

The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.

• Maintains presence in and around the Site to help support safety and security for the patients, visitors, and staff while promoting a culture of safe practices.


• Utilizes advance crisis intervention and customer service skills to de-escalate situations that arise.


• Responsible for the review, compliance and performance improvement of Terros Health and its Safety programs. Ensures that all staff are familiar with the Health & Safety emergency programs procedures and guidelines.


• Ensures a safe work environment by identifying hazards and completing safety inspections as directed including walk-throughs of sites.


• Assists with Health and Safety education and training for Terros Health workforce and patients, such as heat precautions, hazardous waste management, Narcan/opioid awareness/harm reduction, infection prevention/control, CPR, De-Escalation, Safety Data Sheet (SDS), Emergency Preparedness Plan (EPP), and disability services.


• Coordinates with site leadership the execution and maintaining up-to-date documentation records of safety drills performed in assigned sites.


• Works to develop and maintain a welcoming environment in and around the Site.


• Coordinates with the site leadership to resolve on-site complaints related to health and safety.


• Maintains, organizes, stores and prepares sites First Aid Station (AED/First Aid Kit/Blood Borne Pathogen Kit/Emergency Flashlight/SDS/EPP) ensuring all sites have proper supplies and inspected for use


• Work to minimize risks and ensure compliance with safety regulations, policies, procedures and guidelines


• Proactively engages with individuals in and around the Site to identify and mitigate potential escalations


• Serves as point of contact with law enforcement and first responders when necessary


• Participate in staff meetings, trainings, and other activities as required.


• Performs other duties as required and special projects as assigned.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families


• Multiple dental plan options, including orthodontic coverage


• Vision insurance


• Group life and disability insurance


• Pet insurance


• 401(k) plan with company match


• Interest-free medical line of credit


• Financial education, planning, and support resources


• Monetary company contribution toward eligible benefits


• Bilingual pay differential


• Generous Paid Time Off (PTO) - 3 weeks off in the first year


• Paid Sick Time


• 10 paid holidays annually


• Comprehensive wellness program featuring wellness challenges, activities, and prizes


• Employee Assistance Program (EAP) available to employees and their family members


• Trip Reduction Program

• Ongoing professional growth and career development opportunities, including:




• Scholarships


• Clinical supervision


• Continuing Education Units (CEUs)


• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)

• Access to the Working Advantage Employee Discount Program, with savings on:




• Gym memberships


• Car rentals


• Flights, hotels, movie tickets, and more