Safety Specialist - South Mountain (8961)

Terros Health; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical plans

Dental/Vision

401(k) match

PTO

Holidays

EAP

Job summary

Terros Health is seeking a Safety Specialist to maintain a safe environment for patients, visitors, and staff at multiple sites in Phoenix, AZ. You will monitor safety programs, de-escalate crises, and ensure compliance with health and safety guidelines.

The role is 100% in-office with occasional travel to other sites. Candidates should have a high school diploma or higher, at least 1 year in behavioral/medical health, and prefer OSHA/NIMS/FEMA training plus EMR skills (NextGen).

Qualifications

• High school diploma/GED or associate’s degree, preferably in a safety related field.
• Minimum 1 year of experience in the behavioral/medical health field.
• OSHA 10, NIMS and FEMA training preferred.
• Microsoft Word, Excel, PowerPoint, Outlook, EMR (NextGen preferred).
• Strong interpersonal and communication skills; bilingual English/Spanish preferred.

Responsibilities

• Maintain a visible safety presence at the site to support safety and security for patients, visitors, and staff.
• De-escalate situations using advanced crisis intervention and customer service skills.
• Review and ensure adherence to Terros Health safety programs and guidelines; lead improvement initiatives.
• Identify hazards, conduct safety inspections, and maintain up-to-date safety records.
• Coordinate Health and Safety education and training for staff and patients; respond to health & safety incidents.
• Serve as liaison with site leadership to resolve on-site health and safety complaints.

Skills

Interpersonal skills

Bilingual English/Spanish

Microsoft Word

Excel

PowerPoint

Outlook

Electronic medical record

NextGen

OSHA 10 training

NIMS

FEMA training

Education

High school diploma/GED

Associate’s degree (safety related)

Tools

NextGen

Electronic Medical Record

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Job Details

Job Location: South Mountain - Phoenix, AZ 85042 Position Type: Full Time Education Level: High School Diploma/GED Travel Percentage: In-Office Job Shift: Day Shift Job Category: Facilities

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person’s health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

The Safety Specialist assists Terros Health in maintaining a healthy and safe environment for patients, visitors and staff. This position serves as direct support for patients and other patrons within the facility at the Recovery Centers. This position uses superior customer service skills to help mitigate situations that may escape. This Safety Specialist utilizes advanced crisis intervention techniques to maintain a presence of safety, security, and support to the patients and staff, as well as dissuading undesirable or illegal behaviors in and around the Site. This includes monitoring trends and implementing plans for improvement. This position reports to the Manager of Safety Services.

Locations

40 E Mitchell, Phoenix, AZ 85012

South Mountain, 3540 E Baseline Rd, Phx, AZ 85042

100% in Office and may travel to other locations as requested

Schedule: 9 am – 6 pm

The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.

• Maintains presence in and around the Site to help support safety and security for the patients, visitors, and staff while promoting a culture of safe practices.
• Utilizes advance crisis intervention and customer service skills to de-escalate situations that arise.
• Responsible for the review, compliance and performance improvement of Terros Health and its Safety programs. Ensures that all staff are familiar with the Health & Safety emergency programs procedures and guidelines.
• Ensures a safe work environment by identifying hazards and completing safety inspections as directed including walk-throughs of sites.
• Assists with Health and Safety education and training for Terros Health workforce and patients, such as heat precautions, hazardous waste management, Narcan/opioid awareness/harm reduction, infection prevention/control, CPR, De-Escalation, Safety Data Sheet (SDS), Emergency Preparedness Plan (EPP), and disability services.
• Coordinates with site leadership the execution and maintaining up-to-date documentation records of safety drills performed in assigned sites.
• Works to develop and maintain a welcoming environment in and around the Site.
• Coordinates with the site leadership to resolve on-site complaints related to health and safety.
• Maintains, organizes, stores and prepares sites First Aid Station (AED/First Aid Kit/Blood Borne Pathogen Kit/Emergency Flashlight/SDS/EPP) ensuring all sites have proper supplies and inspected for use
• Work to minimize risks and ensure compliance with safety regulations, policies, procedures and guidelines
• Proactively engages with individuals in and around the Site to identify and mitigate potential escalations
• Serves as point of contact with law enforcement and first responders when necessary.
• Participate in staff meetings, trainings, and other activities as required.
• Performs other duties as required and special projects as assigned.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more

Qualifications

• High school diploma/GED or associate’s degree, preferably in a safety related field
• Minimum of 1 year of experience working in the behavioral/medical health field
• Training preferred – OSHA 10, NIMS and FEMA
• Skills preferred/required – Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members.
• Bi-lingual English/Spanish strongly preferred.
• Muss have a valid Arizona driver’s license, be 21 years of age with a minimum of 4 years driving experience, and meet requirements of Terros Health’s driving policy
• Muss pass a TB test, a criminal background check and drug test
• Muss have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.