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Safety Security Officer F02

Westhab, Inc.

New York (NY)

On-site

USD 35,000 - 55,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dedicated Safety Security Officer to ensure the safety and security of clients in a supportive environment. This entry-level position involves daily inspections, crisis intervention, and maintaining a secure facility. The ideal candidate will possess excellent communication skills and a commitment to providing exceptional service. Join a mission-driven organization focused on building communities and changing lives. If you are flexible and passionate about making a difference, this role offers a rewarding opportunity to contribute to the safety of vulnerable individuals.

Qualifications

  • Prior security experience and NYS Security Guard License required.
  • Flexibility to work shifts, weekends, and overtime is needed.

Responsibilities

  • Perform daily inspections of all clients’ rooms and escort clients to appointments.
  • Interact with clients, monitor behavior, and maintain compliance with facility policies.
  • Respond to incidents, assist with client intakes, and complete documentation.

Skills

Communication Skills
Crisis Intervention
Client Monitoring
Customer Service

Education

High School Diploma or GED

Job description

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Job Title and Department

JOB TITLE: Safety Security Officer

Division: Services – Security

Reports To: Shift Supervisor

Summary

The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. This position reports to the Shift Supervisor and Security Manager. Proof of COVID-19 vaccinations required.

Responsibilities
  1. Perform daily inspections of all clients’ rooms.
  2. Escort clients to appointments as needed.
  3. Interact with and monitor clients' behavior, maintaining good rapport and providing excellent customer service. Encourage compliance with facility policies.
  4. Control access at the main entrance by screening all clients and visitors, utilizing screening devices to detect weapons.
  5. Perform crisis intervention to de-escalate potential crises and document all situations and interventions.
  6. Make hourly rounds throughout the facility, including hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and offices.
  7. Respond to incidents and assist with client intakes.
  8. Manage client property, including logging, storage, and removal after mandated storage time.
  9. Maintain organized storage areas.
  10. Complete logs, incident reports, and other documentation.
  11. Call police, fire department, and other responders as needed.
  12. Perform administrative duties at the operations desk, monitor surveillance cameras, and fire alarm systems.
  13. Participate in fire drills, evacuations, and ensure safety procedures are followed.
  14. Ensure the safety of all equipment and perform other assigned tasks.
Qualifications

A high school diploma or GED, prior security experience, and NYS Security Guard License with current 8-hour Annual Certificate are required. Fire Guard License for Shelters is also required. Excellent communication skills are necessary. Certification in Nonviolent Crisis Intervention (CPI) is preferred. Flexibility to work shifts, weekends, and overtime is needed.

About Westhab

Westhab is a community development organization providing housing and supportive services for vulnerable community members. We uphold high standards and are committed to our mission: Building Communities. Changing Lives.

Regulatory Compliance

We comply with OSHA standards to ensure safe working conditions and provide necessary training and outreach.

Additional Details
  • Seniority Level: Entry level
  • Employment Type: Full-time
  • Job Function: Management and Manufacturing
  • Industry: Non-profit Organization Management
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