Safety Security Officer F02

ZipRecruiter; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team as a Safety Security Officer in a dynamic environment where your role is crucial in ensuring the safety and security of vulnerable individuals. This position involves performing inspections, crisis intervention, and monitoring client behavior while providing excellent customer service. You'll be part of an organization committed to building communities and changing lives, making a tangible impact every day. If you have a passion for helping others and meet the qualifications, this is an opportunity to make a difference in a supportive and challenging role.

Qualifications

• High school diploma and prior security experience required.
• Must have NYS Security Guard License and CPI certification.

Responsibilities

• Ensure safety and security of clients and property in the facility.
• Perform daily inspections and monitor client behavior.

Skills

Excellent written and verbal communication skills

Crisis intervention skills

Customer service skills

Education

High school diploma or GED

NYS Security Guard License

Fire Guard License for Shelters

Certified in Nonviolent Crisis Intervention (CPI)

Tools

Magnetometer/x-ray machine

Video surveillance cameras

Job description

JOB DESCRIPTION

JOB TITLE: Safety Security Officer

FLSA: Non-Exempt

DIVISION: Services – Security

REPORTS TO: Shift Supervisor

SUMMARY:

The Safety Security Officer/Residential Aide is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. This position reports to the Shift Supervisor and Security Manager of the Facility. Proof of COVID-19 vaccinations is required.

DUTIES & RESPONSIBILITIES:

• Perform daily inspections of all clients’ rooms.
• Escort clients to appointments as needed.
• Interact with and monitor clients' behavior, maintaining good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures.
• Control access at the main entrance by screening all clients and visitors, utilizing a magnetometer/x-ray machine to detect and prevent weapons from entering the site.
• Perform crisis intervention to de-escalate potential crises and document all such situations and interventions.
• Make hourly rounds throughout the facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
• Respond to incidents.
• Assist with client intakes.
• Perform daily pack-ups and logging of client property belonging to AWOL clients.
• Store and remove client property once the mandated storage time has expired.
• Maintain a clean and organized storage area.
• Complete logs, incident reports, and all other required documentation.
• Call police, fire department, and other first responders as directed.
• At the operations desk, perform administrative and receptionist duties; monitor video surveillance cameras and the fire prevention/detection alarm notification system.
• Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing fire procedures.
• Ensure the safety and security of all assigned equipment.
• Perform other tasks as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

A high school diploma or GED and prior security experience are required. Must have NYS Security Guard License and current 8-hour Annual Certificate. Fire Guard License for Shelters. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI). Must be able to work flexible shifts, weekends, and overtime if necessary.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.