Safety-First Frontline Ops Supervisor

FedEx Group; Gaithersburg, Northern (MD, KY); Hybrid; USD 39,000 - 61,000; Full time

Job summary

FedEx is seeking an Operations Supervisor to oversee package handlers and administrative staff, ensuring safe, efficient sortation across the facility while aligning with FXG policies and regulatory requirements.

The role emphasizes safety leadership, staff coaching, and proactive performance management, with responsibilities spanning planning, workforce communication, training, and process improvement to optimize costs and quality.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Six months experience in package handling or supervisory role.
• Experience in fast-paced environments (retail, hospitality, fulfillment center, warehouse, dock).

Responsibilities

• Champion FedEx's Safety Above All culture and initiatives.
• Hire, coach, train, recognize and evaluate staff.
• Plan, organize, staff, direct and control daily operations.
• Assign staff to ensure safe, efficient sortation and trailer movements.
• Analyze performance and implement improvement actions.
• Lead daily meetings and communicate operational goals.

Skills

Leadership

Communication

Coaching

Team motivation

Data interpretation

MS Office

Mentoring

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking an Operations Supervisor to oversee package handlers and administrative staff, ensuring safe, efficient sortation across the facility while aligning with FXG policies and regulatory requirements.

The role emphasizes safety leadership, staff coaching, and proactive performance management, with responsibilities spanning planning, workforce communication, training, and process improvement to optimize costs and quality.