Safeguarding Admin & Front‑Of‑House Coordinator

City of Wolverhampton Council; United States; Remote; USD 28,000 - 34,000; Full time

Job summary

City of Wolverhampton Council is seeking a committed Business Support Administrator to join the Safeguarding Admin Services. The role supports the Children’s Business Support Team by minuting meetings, recording data, and handling enquiries with care and professionalism.

Applicants should be organised, proactive and communicative, with strong IT skills. The post involves working across locations in the city and providing front-of-house support to access safeguarding services for residents.

Qualifications

• Experience delivering front-line support to staff and the public.
• Strong communication and IT skills with attention to detail.
• Ability to handle enquiries and input data accurately.

Responsibilities

• Minuting meetings and events as required.
• Maintaining accurate records and inputting data into databases.
• Responding to enquiries and complaints from staff and the public.
• Managing post (electronic and physical) within the Children’s Team.
• Working across locations across the city as required by business needs.
• Providing Families Hub front-of-house greeting and access to support services.

Skills

Customer service

Communication

IT skills

Data entry

Tools

MS Office

Database systems

Job description

City of Wolverhampton Council is seeking a committed Business Support Administrator to join the Safeguarding Admin Services. The role supports the Children’s Business Support Team by minuting meetings, recording data, and handling enquiries with care and professionalism.

Applicants should be organised, proactive and communicative, with strong IT skills. The post involves working across locations in the city and providing front-of-house support to access safeguarding services for residents.