SaaS Upgrade Consultant - Remote Analyst

Huron; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Annual incentive program

Job summary

Huron is seeking a SaaS Technical Consultant Analyst to support the technical delivery of SaaS upgrade projects for clients using our Research Suite software. You will work with experienced teams to prepare client environments, execute upgrades, troubleshoot issues, and support successful go-lives.

You’ll join the Software Services team for Higher Education & Research, collaborating with clients across the US and Canada while growing your technical skills and contributing to continuous

Qualifications

• U.S. work authorization required.
• Bachelor's degree in a computer science related field or equivalent experience.
• Experience reading and writing object-oriented code, HTML, CSS, JavaScript, XML, JSON & Java.
• Experience with Microsoft software including Windows Server, IIS, SQL Server and Visual Studio.
• Strong analytical and problem-solving abilities and capable of independent work.
• Excellent written and verbal communication; able to convey technical concepts to non-technical stakeholders.
• This is a remote role with infrequent travel and alignment to West Coast business hours.

Responsibilities

• Support technical activities throughout the SaaS upgrade lifecycle from planning to go-live.
• Prepare and configure client environments and validate upgrades.
• Troubleshoot issues, identify root causes, and propose next steps.
• Collaborate with project managers, engineers, and support teams to coordinate upgrades.
• Document technical findings and contribute to process improvements.

Skills

Critical thinking

Analytical skills

Problem solving

Communication skills

Independent work

Remote collaboration

Education

Bachelor's degree in computer science or related field

Tools

Windows Server

IIS

SQL Server

Visual Studio

HTML

CSS

JavaScript

XML

JSON

Java

C#

Job description

Huron is seeking a SaaS Technical Consultant Analyst to support the technical delivery of SaaS upgrade projects for clients using our Research Suite software. You will work with experienced teams to prepare client environments, execute upgrades, troubleshoot issues, and support successful go-lives.

You’ll join the Software Services team for Higher Education & Research, collaborating with clients across the US and Canada while growing your technical skills and contributing to continuous