Remote SaaS Upgrade Consultant

Huron Consulting Group Inc.; Hillsboro (IN); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) match

Employee stock purchase plan

Generous PTO

Job summary

Huron Consulting Group Inc. is seeking a SaaS Technical Consultant Analyst to support the technical delivery of SaaS upgrade projects for clients using our Research Suite software.

You will work with experienced teammates to prepare client environments, execute upgrades, troubleshoot issues, and help ensure successful go‑lives. You will join the Software Services team for Higher Education & Research, collaborating with Project Managers, Engineers, and Support to drive upgrades and continuous

Qualifications

• U.S. work authorization is required.
• Bachelor’s Degree in a computer science related field or equivalent work experience.
• Experience reading and writing object‑oriented code, HTML, CSS, JavaScript, XML, JSON & Java.
• Experience with Microsoft software, including Windows Server, IIS, SQL Server, Visual Studio.
• Strong critical thinking, analytical, and problem‑solving skills; ability to investigate issues and propose solutions.
• Ability to work independently and in a remote, globally distributed team.
• Strong written and verbal communication skills.
• Ability to explain technical tasks to nontechnical stakeholders.
• Position is remote with infrequent travel; align with West Coast hours.

Responsibilities

• Supporting technical activities throughout the SaaS upgrade lifecycle from planning to stabilization.
• Assist with environment preparation, configuration, validation, and other upgrade tasks.
• Research and troubleshoot technical issues; identify root causes and next steps.
• Collaborate with Project Managers, Technical Consultants, Engineering, Support and other teams.
• Communicate technical status, risks, and dependencies to the project team.
• Follow upgrade processes, procedures, checklists, and quality standards.
• Maintain project documentation and capture technical findings and resolutions.
• Contribute to tools, documentation, and process improvements.
• Build knowledge of Huron’s Research Suite software and SaaS environments.
• Occasionally work outside standard business hours to support upgrades.

Skills

OO code

HTML

CSS

JavaScript

XML/JSON

Java

Communication

Remote work

Education

Bachelor's degree in CS or related field

Tools

Windows Server

IIS

SQL Server

Visual Studio

C#

Job description

Huron Consulting Group Inc. is seeking a SaaS Technical Consultant Analyst to support the technical delivery of SaaS upgrade projects for clients using our Research Suite software.

You will work with experienced teammates to prepare client environments, execute upgrades, troubleshoot issues, and help ensure successful go‑lives. You will join the Software Services team for Higher Education & Research, collaborating with Project Managers, Engineers, and Support to drive upgrades and continuous