SaaS Systems Analyst: UAT, Data & Reporting

AvePoint; Arlington (TX); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Career progression and mobility

Unlimited PTO

Job summary

AvePoint in Arlington, TX seeks a Systems Business Analyst to translate business needs into clear requirements, maintain system docs and platform inventory, and support UAT and operational reporting. You will sit between business stakeholders and technical teams across Marketing Operations, CRM, Analytics, Engineering, and GTM.

This role rewards curiosity, systems thinking, and the ability to turn complex challenges into scalable solutions, with focus on data structures, integrations, and

Qualifications

• 3+ years in Systems Business Analyst, Operations Analyst, Revenue Operations, Marketing Operations, or related roles supporting SaaS platforms.
• Experience working within a mid-market or enterprise B2B SaaS organization.
• Strong research and documentation skills and comfort mapping workflows, business processes, system integrations, and data flows.
• Strong SQL skills and comfort with data validation, testing, troubleshooting, and reporting support.
• Advanced Excel proficiency for data analysis, reconciliation, and reporting validation.
• Experience coordinating UAT and stakeholder sign-off.
• Experience working with CRM platforms, integrated technology ecosystems, and business data models.
• Strong communication, organization, and stakeholder management skills.
• Ability to manage multiple projects and priorities simultaneously.

Responsibilities

• Gather and document business requirements, functional specifications, workflow maps, business processes, and success metrics.
• Maintain platform inventory, ownership maps, integration documentation, and data architecture documentation.
• Define and run UAT processes, including testing plans, acceptance criteria, defect documentation, stakeholder validation, and release readiness.
• Support reporting requests and operational dashboards (health, SLA, adoption, and business process performance).
• Partner with engineering resources on delivery planning, dependency tracking, and solution design.
• Collaborate with CRM, Analytics, Marketing Operations, and Development teams to ensure data structures and system workflows support business objectives.
• Support AI and technology initiatives through requirements gathering, process design, testing, and documentation.

Skills

SQL

Excel

UAT coordination

Stakeholder management

Analytics

Tools

CRM platforms

Data modeling tools

Job description

AvePoint in Arlington, TX seeks a Systems Business Analyst to translate business needs into clear requirements, maintain system docs and platform inventory, and support UAT and operational reporting. You will sit between business stakeholders and technical teams across Marketing Operations, CRM, Analytics, Engineering, and GTM.

This role rewards curiosity, systems thinking, and the ability to turn complex challenges into scalable solutions, with focus on data structures, integrations, and