SaaS Project Manager – Onboarding & Growth (Hybrid)

Restaurant365; San Francisco (CA); Hybrid; USD 96,000 - 121,000; Full time

Benefits offered by this job

Medical benefits

401k matching

Equity grant

Unlimited PTO

Wellness programs

Job summary

Restaurant365, a SaaS company serving the restaurant industry, seeks a Project Manager to lead customer onboarding from kickoff to go-live across mid-market and select enterprise segments. You will coordinate cross-functional teams, manage timelines, and ensure quality standards while delivering a consistent customer experience.

Hybrid role with on-site collaboration; you will track progress using tools like Monday.com, identify risks early, and contribute to process improvements within

Qualifications

• 3+ years of project management experience in SaaS, consulting, or professional services environments.
• Proven success delivering customer-facing projects with multiple stakeholders.
• Strong organizational and planning skills with timeline management.

Responsibilities

• Manage full project lifecycle from kickoff to go-live, ensuring deliverables and timelines.
• Plan and coordinate resources to achieve milestones.
• Facilitate kickoff meetings and maintain clear communication with customers and internal teams.

Skills

Project management

Stakeholder mgmt

Cross-functional collab

Agile & Waterfall

Education

Bachelor's degree

Tools

Monday.com

Smartsheet

Jira

Asana

Job description

Restaurant365, a SaaS company serving the restaurant industry, seeks a Project Manager to lead customer onboarding from kickoff to go-live across mid-market and select enterprise segments. You will coordinate cross-functional teams, manage timelines, and ensure quality standards while delivering a consistent customer experience.

Hybrid role with on-site collaboration; you will track progress using tools like Monday.com, identify risks early, and contribute to process improvements within