SaaS Customer Onboarding Project Manager

Restaurant365; Irvine (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Restaurant365 is seeking a Project Manager to plan, coordinate, and deliver customer onboarding projects, primarily in mid-market and select enterprise segments. You will partner with Implementation Specialists, Solutions Architects, and cross-functional teams to keep initiatives on track and maintain consistency across the Professional Services organization.

The role emphasizes risk management, stakeholder communication, and process improvements, with a hybrid onsite schedule and a strong focus

Qualifications

• Experience planning and delivering onboarding projects for customers.
• Ability to coordinate with multiple teams and stakeholders.
• Proven track record of process improvement in professional services.

Responsibilities

• Plan, coordinate and deliver customer onboarding projects.
• Partner with Implementation Specialists and Solutions Architects to keep initiatives on track.
• Manage risk and communicate with stakeholders to ensure consistent delivery.

Skills

Project management

Stakeholder communication

Risk management

Cross-functional collaboration

Job description

Restaurant365 is seeking a Project Manager to plan, coordinate, and deliver customer onboarding projects, primarily in mid-market and select enterprise segments. You will partner with Implementation Specialists, Solutions Architects, and cross-functional teams to keep initiatives on track and maintain consistency across the Professional Services organization.

The role emphasizes risk management, stakeholder communication, and process improvements, with a hybrid onsite schedule and a strong focus