SaaS Project Delivery Lead

JDM Recruiters; Austin (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

A recruitment firm based in Austin is seeking a Manager of Project Implementation. The role involves attracting and onboarding Engagement Managers, managing client implementations, and ensuring timely delivery. The ideal candidate has over 7 years of business experience, strong project management skills, and a customer-focused approach. Candidates should possess excellent communication skills and the ability to manage remote teams. The position offers the opportunity to drive performance metrics and improve customer experiences.

Qualifications

• 7+ years of business experience with 3+ years managing project delivery teams.
• Experience in a technology environment with project lifecycle methodologies.
• Ability to manage remote teams and keep them engaged.

Responsibilities

• Attract and onboard Engagement Managers.
• Manage client implementations and ensure timely delivery.
• Track key performance metrics impacting business results.

Skills

Project management

Team leadership

Customer-focused service

Communication skills

Problem-solving

Education

Undergraduate degree

Master's degree in business or related field

Tools

CRM tools

ERP systems

Customer Success tools

Job description

A recruitment firm based in Austin is seeking a Manager of Project Implementation. The role involves attracting and onboarding Engagement Managers, managing client implementations, and ensuring timely delivery. The ideal candidate has over 7 years of business experience, strong project management skills, and a customer-focused approach. Candidates should possess excellent communication skills and the ability to manage remote teams. The position offers the opportunity to drive performance metrics and improve customer experiences.